Why meter reading not getting SYNC in iSocietyManager?

If meter reading is not sync for any unit or whole site, might be following are the reason.

Reason1: Meter API is not working, to check meter API fine following steps

Reason2: Meter details are not added, find below URL to add meter details

https://factech.ai/blog/ufaqs/how-to-add-meter/

Reason3: Site code and meter id are added wrongly,  find below URL to update meter details

https://factech.ai/blog/ufaqs/how-to-update-site-code-and-meter-id-for-online-reading-and-token-generation/

Reason4: Meter has been changed in meter server

If meter has changed from meter server then you have to change meter from iSocietyManager by using following URL.

https://factech.ai/blog/ufaqs/how-to-change-replace-meter-in-billing/

Reason5: Old data are coming in API.

To verify live meter reading, find following steps