Simplifying Facilities...
What is Auto Assignment of Complaint? When a complaint is raised, if the complaint get automatically assigned to the technician ( ground staff- who is expected to work o the complaint) is Auto Assignment. Assignment of the complaint happen without any manual intervention. What are options in Auto Assignment? User can choose any of the
Technician can login with valid credentials or through OTP by entering registered mobile number or email Download FM app from Google Play store ( https://play.google.com/store/apps/details?id=com.sumasamu.isocietyManagerAdmin) Login in Chrome browser and add a shortcut in Mobile. Refer below video for the same Helpful links: What to do in case technician app unable to recognize a
You can use Application on mobile/ laptop/desktop or any other device having internet connection and browser. Application is tested for all popular browsers latest versions like Chrome, Microsoft Edge, Safari ( iPhone). Download mobile app for iPhone or Android Download iPhone / iOS App from Apple App store Download Android App from Google Play Store
Depending on your role, you can access the system through both the web and mobile app. Whether you are an Admin, Ground Staff/Technician, or a Customer/Employee/Resident, this FAQ will walk you through the login process for each role. How do I log in as an Admin? Web: Open URL : https://factech.ai and click on Login.
Now a registered or unregistered user can log a complaint through a QR code. No need for a mobile application. A user can scan the QR code through a Google lens. How to raise a complaint through QR code. Step 1. In your mobile, Open the google lens or any other QR scanner app and