How to enable Auto Assign Feature in Complaint Management?
What is Auto Assignment of Complaint? When a complaint is raised, if the complaint get automatically assigned to the technician ( ground staff- who is expected to work o the complaint) is…
FAQ Category: Login
How to use Technician Mobile App in Chrome
Technician can login with valid credentials or through OTP by entering registered mobile number or email Download FM app from Google Play store ( https://play.google.com/store/apps/details?id=com.sumasamu.isocietyManagerAdmin) Login in Chrome browser and add a…
How to login as admin in Factech?
You can use Application on mobile/ laptop/desktop or any other device having internet connection and browser. Application is tested for all popular browsers latest versions like Chrome, Microsoft Edge, Safari ( iPhone).…
How to login?
Depending on your role, you can access the system through both the web and mobile app. Whether you are an Admin, Ground Staff/Technician, or a Customer/Employee/Resident, this FAQ will walk you through…
QR based Complaint Management
Now a registered or unregistered user can log a complaint through a QR code. No need for a mobile application. A user can scan the QR code through a Google lens. How…
How to make Purchase request in Inventory Management?
Step 1. Click on the purchase option from the left side of the Inventory Management page. Step 2 After clicking on purchase option, new page appears on the screen. Step 3 Click…