Simplifying Facilities...
Complaint
Register and Access Staff from Any Country We are pleased to introduce a new enhancement in FacTech CAFM that allows staff members to be registered and accessed using their country code along…
Now you can add sub-location to common area location list. You can set multiple sub-location chain based on primary location. Below are the steps to add sub-location. Step 1 Log in to…
Factech Automation allow users to add Job Card Custom fields to a job card based on their specific operational requirements. These fields help capture extra information. Follow the steps below to add…
The FacTech platform offers the functionality to configure a Complaint Multi-Site Enterprise Dashboard, enabling organizations to monitor and manage multiple site performances from a single, unified view. This dashboard helps in tracking…
What is Auto Assignment of Complaint? When a complaint is raised, if the complaint get automatically assigned to the technician ( ground staff- who is expected to work o the complaint) is…
Now a user/client can raise a complaint without registering him/her in Factech software. An admin need to do some small configuration to activate this. Step 1. Add an Asset(or location) in Asset…