Factech Integrations
From ERP to IoT platforms, connect Factech with your existing systems and discover new ways to improve facility operations.
API-First
RESTful endpoints with OAuth2 authentication
Real-time Sync
Webhooks and event-driven architecture
Unified Data
Standardized models across all systems
Secure & Audited
Enterprise-grade security with full traceability
Enterprise System Integration
Connect Factech CAFM with your essential business systems for seamless data flow and automated workflows.
ERP / Finance
Sync cost centres, vendor invoices, and PO triggers. Reduce manual entry and eliminate data duplicates across systems.
Data Flow
Master data + transactional (asset cost → work order → invoice)
Integration Method
REST API (JSON) / Webhooks / Batch CSV
Key Use Case
Automated cost centre sync, invoice management, purchase order workflows
Key Benefits
- Eliminates duplicate data entry
- Real-time financial visibility
- Automated vendor invoice processing
HR / CRM
Connect employee profiles, workstation allocations, and service requests to streamline onboarding workflows.
Data Flow
Employee profiles, workstation allocations, service requests from CRM → CAFM
Integration Method
REST API / OAuth2
Key Use Case
New hire triggers workspace assignment + asset provisioning in CAFM
Key Benefits
- Automated onboarding workflows
- Synchronized employee data
- Integrated service request management
Space / Real-Estate Portfolio
Link floor plans, occupancy stats, and space utilization data to maintenance and real-estate costing.
Data Flow
Floor-plans, occupancy stats → CAFM; CAFM → analytics dashboards
Integration Method
REST / GraphQL / File imports
Key Use Case
Link space-utilisation data to maintenance and real-estate costing
Key Benefits
- Optimize space utilization
- Tie facility ops to real-estate metrics
- Data-driven space planning
IoT / BMS / Sensor Networks
Real-time telemetry (temperature, occupancy, energy) triggers automatic work orders for proactive maintenance.
Data Flow
Real-time telemetry (temp, occupancy, energy) → CAFM triggers
Integration Method
MQTT / REST API / WebSocket
Key Use Case
Sensor anomaly → auto-create work order
Key Benefits
- Proactive maintenance alerts
- Real-time monitoring
- Reduce equipment downtime
Additional Integration Areas
Extend your facility management capabilities with mobile, payment, asset, and vendor integrations.
Mobile / Field Apps
Technician mobile apps with offline sync capabilities for field updates, photo uploads, and digital signatures.
Data Flow
Work orders, asset updates from field → CAFM; CAFM → mobile push
Protocol
REST API / Offline sync
Use Case
Field tech updates status, uploads photos & signatures
Payment / Billing Gateways
Connect billing events and payment gateways for facilities with charge-back models and subscription fees.
Data Flow
Billing events → CAFM; CAFM → trigger payment requests
Protocol
REST API / Webhook
Use Case
Recover maintenance charges or subscription fees
Asset Lifecycle / Inventory
End-to-end asset lifecycle management with procurement integration to avoid system duplication.
Data Flow
Asset master data, purchase info → CAFM; CAFM → maintenance history → procurement
Protocol
REST API / Bulk import
Use Case
Maintain end-to-end asset lifecycle within CAFM
Vendor / Supplier Systems
Manage vendor workflows and link supplier performance metrics into your CAFM analytics.
Data Flow
Vendor info, supplier invoices → CAFM; CAFM → vendor performance metrics
Protocol
REST / Batch integration
Use Case
Manage vendor workflows and performance analytics
Technical Implementation Details
Integration Best Practices
- •API-First Design: RESTful endpoints with OAuth2/API key authentication
- •Sync Strategies: Master data (nightly batch) vs transactional (real-time webhook)
- •Error Handling: Reconciliation for failed syncs, especially in ERP/Finance flows
- •Event-Driven: Webhooks or event-bus for real-time triggers (IoT anomaly → CAFM)
Implementation Guidelines
- •Audit Logs: Full traceability for external system data pushes
- •Data Standards: Consistent asset ID, cost centre, and vendor ID across systems
- •Pilot Phase: Start with single facility or module before enterprise rollout
- •Security First: Enterprise-grade authentication with role-based access control
Ready to Connect Your Systems?
Our integration experts can help you connect Factech with your existing infrastructure. We support custom integrations based on your specific requirements.