Factech Integrations
From ERP to IoT platforms, connect Factech with your existing systems and discover new ways to improve facility operations.
API-First
RESTful endpoints with OAuth2 authentication
Real-time Sync
Webhooks and event-driven architecture
Unified Data
Standardized models across all systems
Secure & Audited
Enterprise-grade security with full traceability
Integrations by category
From BAS to business apps, connect Factech with your existing systems.
Business Apps
ERP/Accounting
Sync maintenance-related invoices and financial information with your accounting software. Manage operational expenses from one unified platform.
Utilities and Smart Meters
Ingest data from multiple sources for real-time reporting and benchmarking. Enhance sustainability performance and reduce energy costs.
Payments
Accept online payments from residents and customers through leading payment gateways. Secure, compliant processing with support for cards, UPI, and wallets.
BI and Analytics
Integrate with data visualization tools to transform property data into actionable insights. Visualize performance trends and anticipate behavior.
IT and Collaboration
Connect to digital platforms so tenants can raise requests and access operational data from their everyday tools.
Building Automation
BAS & HVAC
Factech is architected to integrate with leading Building Automation Systems. Integrations will be available based on customer requirements.
Enterprise System Integration
Connect Factech CAFM with your essential business systems for seamless data flow and automated workflows.
ERP / Finance
Sync cost centres, vendor invoices, and PO triggers. Reduce manual entry and eliminate data duplicates across systems.
Data Flow
Master data + transactional (asset cost → work order → invoice)
Integration Method
REST API (JSON) / Webhooks / Batch CSV
Key Use Case
Automated cost centre sync, invoice management, purchase order workflows
Key Benefits
- Eliminates duplicate data entry
- Real-time financial visibility
- Automated vendor invoice processing
HR / CRM
Connect employee profiles, workstation allocations, and service requests to streamline onboarding workflows.
Data Flow
Employee profiles, workstation allocations, service requests from CRM → CAFM
Integration Method
REST API / OAuth2
Key Use Case
New hire triggers workspace assignment + asset provisioning in CAFM
Key Benefits
- Automated onboarding workflows
- Synchronized employee data
- Integrated service request management
Space / Real-Estate Portfolio
Link floor plans, occupancy stats, and space utilization data to maintenance and real-estate costing.
Data Flow
Floor-plans, occupancy stats → CAFM; CAFM → analytics dashboards
Integration Method
REST / GraphQL / File imports
Key Use Case
Link space-utilisation data to maintenance and real-estate costing
Key Benefits
- Optimize space utilization
- Tie facility ops to real-estate metrics
- Data-driven space planning
IoT / BMS / Sensor Networks
Real-time telemetry (temperature, occupancy, energy) triggers automatic work orders for proactive maintenance.
Data Flow
Real-time telemetry (temp, occupancy, energy) → CAFM triggers
Integration Method
MQTT / REST API / WebSocket
Key Use Case
Sensor anomaly → auto-create work order
Key Benefits
- Proactive maintenance alerts
- Real-time monitoring
- Reduce equipment downtime
Additional Integration Areas
Extend your facility management capabilities with mobile, payment, asset, and vendor integrations.
Mobile / Field Apps
Technician mobile apps with offline sync capabilities for field updates, photo uploads, and digital signatures.
Data Flow
Work orders, asset updates from field → CAFM; CAFM → mobile push
Protocol
REST API / Offline sync
Use Case
Field tech updates status, uploads photos & signatures
Payment / Billing Gateways
Connect billing events and payment gateways for facilities with charge-back models and subscription fees.
Data Flow
Billing events → CAFM; CAFM → trigger payment requests
Protocol
REST API / Webhook
Use Case
Recover maintenance charges or subscription fees
Asset Lifecycle / Inventory
End-to-end asset lifecycle management with procurement integration to avoid system duplication.
Data Flow
Asset master data, purchase info → CAFM; CAFM → maintenance history → procurement
Protocol
REST API / Bulk import
Use Case
Maintain end-to-end asset lifecycle within CAFM
Vendor / Supplier Systems
Manage vendor workflows and link supplier performance metrics into your CAFM analytics.
Data Flow
Vendor info, supplier invoices → CAFM; CAFM → vendor performance metrics
Protocol
REST / Batch integration
Use Case
Manage vendor workflows and performance analytics
Technical Implementation Details
Integration Best Practices
- •API-First Design: RESTful endpoints with OAuth2/API key authentication
- •Sync Strategies: Master data (nightly batch) vs transactional (real-time webhook)
- •Error Handling: Reconciliation for failed syncs, especially in ERP/Finance flows
- •Event-Driven: Webhooks or event-bus for real-time triggers (IoT anomaly → CAFM)
Implementation Guidelines
- •Audit Logs: Full traceability for external system data pushes
- •Data Standards: Consistent asset ID, cost centre, and vendor ID across systems
- •Pilot Phase: Start with single facility or module before enterprise rollout
- •Security First: Enterprise-grade authentication with role-based access control
Ready to Connect Your Systems?
Our integration experts can help you connect Factech with your existing infrastructure. We support custom integrations based on your specific requirements.