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FAQ Tag: update customer details in Factech

How do I update customer data after bill generation without canceling the bill if IRN is not generated?

August 23, 2025 / Ramniwas

Factech allows admin users with billing and customer update rights to modify customer details in a generated invoice only if the IRN (Invoice Reference Number) has not been generated. This is because the invoice hasn’t yet been pushed to the GST e-invoicing system. You can update the following fields for the unit or tenant, as

How to update user details though excel in Factech?

July 1, 2021 / Ramniwas / 0

Factech have provision to update user details in bulk through any excel format and it can be mapped with system fields. Following are the steps to update user details like GSTIN, PAN, Mobile, Email, Bill start date etc. through excel. Step 1: Go to Main Menu (Customer), Select “Import Unit (New)” option from drop down

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FAQ Tag: update customer details in Factech

How do I update customer data after bill generation without canceling the bill if IRN is not generated?

How to update user details though excel in Factech?

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