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FAQ Tag: centralized helpdesk management system

How to define escalation levels in Heldesk or Complaint Management?

July 27, 2020 • Factech Solutions

You can define the escalation level for complaint management. The escalation levels can be applicable at Site Level: The escalation levels will be applicable to all type of complaints. Nature / Sub…

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FAQ Tag: centralized helpdesk management system

How to define escalation levels in Heldesk or Complaint Management?

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