Simplifying Facilities...
Factech CaFM System now offers an AI-powered Support Chatbot, seamlessly integrated with WhatsApp and Email, ensuring faster, smarter, and more convenient assistance for all your facility management software application needs. 1. Using…
Previously, users could only add a Complaint Escalation in the FacTech system but were unable to edit or delete it through the user interface. With the latest update, you can now edit…
Previously we didn’t have complaint reopen alert feature in FacTech system but now we can configure it. For this, we need to follow these steps. Step 1: Login to the FacTech system…
Factech keep improving offering by adding new features for their end users. Recently team has added complaints 2 new dashboards and updated 2 existing dashboard along with a report. Refer below video…
Facility Management needs to be notified about complaint escalation in real time. To enable complaint escalation notification to Admin App, Person need to install the latest Factech Facility Admin App and then…
What is Auto Assignment of Complaint? When a complaint is raised, if the complaint get automatically assigned to the technician ( ground staff- who is expected to work o the complaint) is…