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FAQ Category: Complaint Management

How to add staff and supervisor for complaint?

July 26, 2020 • FacTech Solutions

How to add staff and supervisor Staffs are mapped as per complaint categories so that respective complaint can be handled by them. To add new staff or supervisor Go to Setting-> List…

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How to get started with Complaint / Helpdesk Management?

July 26, 2020 • FacTech Solutions

Factech has a very comprehensive helpdesk or complaint management system. As CRM or help desk manager, you have to decide how you want to handle the service requests of the customers. What…

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FAQ Category: Complaint Management

How to add staff and supervisor for complaint?

How to get started with Complaint / Helpdesk Management?

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