FAQ Category: Asset Management

Why is the work order not showing in the app after scanning the QR code?

After scanning the QR code, the expected work order is not visible in the technician app. This may occur due to several reasons. Possible Reasons: Internet or connectivity issues – Ensure the device is connected to a stable internet network. Work order not generated – No work order was created for that day or time.

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How to export the monthly PPM Calendar in pdf format

In the FacTech system, we can export the month-wise PPM calendar in PDF format. To download that we have to follow these steps:     Step 1: Log in to the FacTech, then choose the Asset & PPM tab. On the Asset & PPM page, click on the ‘PM Schedule’ option and then select ‘Calendar’.

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FacTech iOS Technician App

Technicians can use iPhone app for: Executing PPM or Maintenance Jobs Inspection and housekeeping green checklists Service Request or complaints To download it, follow these steps:     Step 1: Go to the app store, search the “Facility Manager Technician” Click Here To Get The App   Step 2: Now Tap on the “Install” button.

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How to map NFC to FacTech

Previously, FacTech did not support NFC, but now we can map the NFC to the FacTech system.     To map the NFC with the asset we need to follow these steps: Step 1: Log in to the latest FacTech technician app. Once we open the technician app and touch the NFC tag with a

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Approve PPM Jobs completed to ensure compliances and longevity of equipments

How to approve completed Maintenance Work Order over email

Verification of a Planned Preventive Maintenance (PPM) Work Order completed by a technician is crucial to ensure accuracy, compliance, and equipment reliability. It helps confirm that all tasks were performed correctly, prevents future failures, and maintains safety standards. This faq explores how to configure and enable PM Work Order approvals over email in FacTech CaFM.

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