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How to get Complaint Escalation Notifications in Admin Mobile App?

October 23, 2023 / Factech Solutions

How to get Complaint Escalation Notifications in Admin Mobile App?

Posted by Manvik on October 23, 2023

Facility Management needs to be notified about complaint escalation in real time. To enable complaint escalation notification to Admin App, Person need to install the latest Factech Facility Admin App and then select login in the complaint escalation configuration.

System notify on complaint escalation along with emails.

Go to Complaint-> Escalation

Refer How to configure complaint escalation?

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Have questions about our AI-powered solutions? Our team is here to help you digitize your facility operations.

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Factech Solutions digitizes and automates facility operations by connecting maintenance, assets, complaints, inspections, approvals, and service workflows in one platform. It reduces manual coordination, improves process tracking, and helps teams manage facility activities through structured, data-driven workflows.

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