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customer app related faq

How to enable reopen complaint feature?

August 25, 2020 / Factech Solutions / 0

iSocietyManager has the “Reopen” feature in the Complaint that allow user to reopen the closed complaint. There is also an option to configure hours until when the complaint can be reopened. To enable this feature: Click on “Setting” Menu then click on “Society Settings”. Now in Complaint tab check the reopen button to enable the

Not able to see the electricity payment option in Mobile App?

August 22, 2020 / Factech Solutions / 0

If you are not able to see the Payment option against the Electricity or any other Bill Plan in your resident mobile app. In your app, normally you can see balance against all bill plans and along with Payment option as in the below screenshot. If you are not able to see the Payment option

How to track your maid or drivers in iSocietyManager?

July 31, 2020 / Factech Solutions / 0

How to import Tenants?

July 29, 2020 / Factech Solutions / 0

You can import/update Tenant details in bulk through excel. To view the existing Tenant. Go to User Menu -> Tenant Management The list of all Tenant details will be displayed If you want to add tenant details in bulk. Go to User Menu -> Tenant Management -> Import. Download Template and fill mandatory

How to activate Occupants login?

July 27, 2020 / Factech Solutions / 0

Import Residents /Occupants / Units Data Once site is registered and occupants data is being uploaded in System. How to configure cluster tower and unit category? Activate Occupants As a facility or admin, you have full control to activate or reactive any occupant login. When a new site is registered, the first time you need

LT Panel Maintenance – Why & How? (Manvik) (34,085)
What is the Full Form of LT Panel? LT Panel stands for Low Tension Panel. It is an electrical distribution panel used to control, monitor, and distribute low-voltage power supply, generally up to 415V or 440V. LT Panels are widely used in industries, commercial buildings, hospitals, factories, and residential complexes for safe and efficient power
Mall Management System (Tavleen Kaur) (17,455)
What is Mall Management? Mall Management is defined as an overall operation and maintenance of the entire building infrastructure, including the services and utilities, ensuring that they are used in a way that are consistent with the purpose for which it was acquired. Mall Management encompasses operation, facility management, security, accounts, common area maintenance, marketing,
HVAC Maintenance (Manvik) (14,398)
HVAC Maintenance Checklist As per Wikipedia "Heating, ventilation, and air conditioning (HVAC) is the technology of indoor and vehicular environmental comfort. Its goal is to provide thermal comfort and acceptable indoor air quality." Why You Should Have an Annual HVAC Maintenance Plan? Prevention is better than cure. This is as true for Assets as for
Best Maid Attendance Tracking App | Track Your Maids Effortlessly (Manvik) (14,223)
Maid Attendance App Worried if your maid is coming today! Get iSocietyManager App and track your maids effortlessly Residents using iSocietyManager Mobile app get notified whenever their maid or domestic help enters or exit their condominium. After login in your iSocietyManager app, the Staff UI can be used to View list of all your staff
What is DG | Measure Your DG Efficiency | Factech (Manvik) (13,137)
What is DG Efficiency DG Efficiency stands for Distributed Generation Efficiency. Fuel is the major portion of diesel Genset, owning and operating cost for power applications. Modern diesel plant, at its near-optimal loading ( 65- 70%) generate 3.3 to 3.5 kWh per litre. That is a 30% fuel efficiency ratio. What is DG in Electrical?

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