How to send URL of CSAT Feedback over Email or Whats app?
Once we created a survey/ feedback / CSAT from in Factech, we can get the link of that feedback form and send to audience over email. 1. Add Feedback form, refer How…
FAQ Category: Survey
How to use Feedback System and Complain Management(Open to all) with single QR Code?
Now a user/client can raise a complaint without registering him/her in Factech software. An admin need to do some small configuration to activate this. Step 1. Add an Asset(or location) in Asset…
How to view Survey Response?
In Survey Dashboard page, you see a list of all Surveys. To view the response of any Survey select Status from Survey sub-menu On click of Status, you can see the Survey…
How to Launch Survey
Survey launching is a 2 step process: Create a Survey Launch Surve 1. Create a Survey a) After login, Go to Survey ( More -> Survey) b) On click of the Survey,…
What is Survey or Polling?
Survey can be used in many ways like : Take the opinion of our customers. Example Do you want the Club to be opened between 12 to 4 pm? Collect information like…