How to add Sub-Location in Common Area Loaction?
Now you can add sub-location to common area location list. You can set multiple sub-location chain based on primary location. Below are the steps to add sub-location. Step 1 Log in to…
FAQ Category: Help Desk
How to configure complaint reopen alert Email
Previously we didn’t have complaint reopen alert feature in FacTech system but now we can configure it. For this, we need to follow these steps. Step 1: Login to the FacTech system…
How to use Feedback System and Complain Management(Open to all) with single QR Code?
Now a user/client can raise a complaint without registering him/her in Factech software. An admin need to do some small configuration to activate this. Step 1. Add an Asset(or location) in Asset…
QR based Complaint Management
Now a registered or unregistered user can log a complaint through a QR code. No need for a mobile application. A user can scan the QR code through a Google lens. How…
What are different Reports and MIS in Factech Product Stack?
Reports provide insight, trends, and analytics, which help in making informed decisions. Consolidated Daily Site Report Complaint Helpdesk Reports Kaizen CAFM CMMS – Asset, PPM, Work Order Reports Inventory Management Reports Attendance…