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FAQ Category: escalation matrix

How to add or edit Complaint Escalation

February 12, 2025 • Factech Solutions

Previously, users could only add a Complaint Escalation in the FacTech system but were unable to edit or delete it through the user interface. With the latest update, you can now edit…

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How to add notification or alert for maintenance job?

December 21, 2023 • Factech Solutions

As admin, you can add email id of your team or vendor so that reminder is sent before the maintenance job is open. 1. Go to Schedule and open that. 2. Add…

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How to get Complaint Escalation Notifications in Admin Mobile App?

October 23, 2023 • Factech Solutions

Facility Management needs to be notified about complaint escalation in real time. To enable complaint escalation notification to Admin App, Person need to install the latest Factech Facility Admin App and then…

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How to add Escalations level for your PM or Other Scheduled Tasks?

April 18, 2023 • Factech Solutions

Escalation Matrix is an important tool to improve the efficiency of the organization processes. Whether it is technical schedules or soft FM schedules, organizations do maintain the escalation matrix so that senior…

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LT Panel Maintenance – Why & How? (Manvik) (35,112)
What is the Full Form of LT Panel? LT Panel stands for Low Tension Panel. It is an electrical distribution panel used to control, monitor, and distribute low-voltage power supply, generally up to 415V or 440V. LT Panels are widely used in industries, commercial buildings, hospitals, factories, and residential complexes for safe and efficient power
Mall Management System (Tavleen Kaur) (17,904)
What is Mall Management? Mall Management is defined as an overall operation and maintenance of the entire building infrastructure, including the services and utilities, ensuring that they are used in a way that are consistent with the purpose for which it was acquired. Mall Management encompasses operation, facility management, security, accounts, common area maintenance, marketing,
Best Maid Attendance Tracking App | Track Your Maids Effortlessly (Manvik) (15,735)
Maid Attendance App Worried if your maid is coming today! Get iSocietyManager App and track your maids effortlessly Residents using iSocietyManager Mobile app get notified whenever their maid or domestic help enters or exit their condominium. After login in your iSocietyManager app, the Staff UI can be used to View list of all your staff
HVAC Maintenance (Manvik) (14,870)
HVAC Maintenance Checklist As per Wikipedia "Heating, ventilation, and air conditioning (HVAC) is the technology of indoor and vehicular environmental comfort. Its goal is to provide thermal comfort and acceptable indoor air quality." Why You Should Have an Annual HVAC Maintenance Plan? Prevention is better than cure. This is as true for Assets as for
What is DG | Measure Your DG Efficiency | Factech (Manvik) (14,283)
What is DG Efficiency DG Efficiency stands for Distributed Generation Efficiency. Fuel is the major portion of diesel Genset, owning and operating cost for power applications. Modern diesel plant, at its near-optimal loading ( 65- 70%) generate 3.3 to 3.5 kWh per litre. That is a 30% fuel efficiency ratio. What is DG in Electrical?

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