FacTech iOS Technician App
Technicians can use iPhone app for: Executing PPM or Maintenance Jobs Inspection and housekeeping green checklists Service Request or complaints To download it, follow these steps: Step 1: Go to…
FAQ Category: cafm
How to add or edit Complaint Escalation
Previously, users could only add a Complaint Escalation in the FacTech system but were unable to edit or delete it through the user interface. With the latest update, you can now edit…
How to approve completed Maintenance Work Order over email
Verification of a Planned Preventive Maintenance (PPM) Work Order completed by a technician is crucial to ensure accuracy, compliance, and equipment reliability. It helps confirm that all tasks were performed correctly, prevents…
How to configure multi-site dashboard in FacTech
Previously, we did not have a Multi-Site Dashboard (Enterprise Dashboard) feature in the FacTech system. Now, we can configure multi-site dashboard functionality on a single site, allowing us to track data from…
Complaint New Dashboards
Factech keep improving offering by adding new features for their end users. Recently team has added complaints 2 new dashboards and updated 2 existing dashboard along with a report. Refer below video…
Document upload through instruction of the checklist
Previously, we could take only live photos as per the instructions. Now we can add both, live pictures and documents from the instructions. It enables the facility manager to upload related documents…