Simplifying Facilities...
customer app related faq
Now you can add sub-location to common area location list. You can set multiple sub-location chain based on primary location. Below are the steps to add sub-location. Step 1 Log in to https://factech.ai/ with the admin credential. Step 2 Go to the setting and select Complaint Configuration- Step 3 Go to the common area list
Factech Automation allow users to add Job Card Custom fields to a job card based on their specific operational requirements. These fields help capture extra information. Follow the steps below to add Job card custom fileds: Log in to the Factech application. (Users with appropriate admin or configuration access can add and manage Job Card
The FacTech platform offers the functionality to configure a Complaint Multi-Site Enterprise Dashboard, enabling organizations to monitor and manage multiple site performances from a single, unified view. This dashboard helps in tracking complaints, analyzing performance metrics, and identifying improvement areas efficiently. You can configure the Enterprise Dashboard for: Multiple Sites: View and compare the performance
This feature allows authorized users to export unit and owner information from Factech Automation into an Excel file for reporting and auditing purposes. Users must have the appropriate admin role/designation with export permission enabled to access this functionality. Steps: Login to your Factech portal using valid admin credentials. After login, Go to the Customer module
Factech CaFM System now offers an AI-powered Support Chatbot, seamlessly integrated with WhatsApp and Email, ensuring faster, smarter, and more convenient assistance for all your facility management software application needs. 1. Using Smart Chat Bot Here are the steps to use the AI chatbot: Step 1: Log in to the FacTech website as an