Tag: helpdesk management system

helpdesk management best practices 2023

Helpdesk Management Best Practices 2023

The cornerstone of any successful business is the quality of its customer service. Over the years, it has gained strategic importance and is more proactive. Customer loyalty and your business growth go hand in hand. To help you with this, we have compiled a list of helpdesk management best practices here. Let’s explore the different

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complaint management

Benefits of Cloud-Based Complaint Management

Are you struggling to stay abreast of tenant complaints? We feel you. As a facility manager, it is indeed a daunting task to keep track of all the complaints, prioritize them and address them on time. It must be chaotic to drown in an ocean of spreadsheets. But, is it? With cloud-based complaint management systems,

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Advance IVR enabled Complaint management system

Advance IVR enabled Complaint management system IVR enabled (iSocietymanager) In today’s time, the occupancy are generally very high in the societies and there is need to be proper complaint management. The members of the society face issues in daily routine like electricity, water, parking, lift etc. The society management is expected solve all the complaints

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Hello ! If You Are Ready To Take Your Facility Management To Next Level...