Simplifying Facilities...
The cornerstone of any successful business is the quality of its customer service. Over the years, it has gained strategic importance and is more proactive. Customer loyalty and your business growth go hand in hand. To help you with this, we have compiled a list of helpdesk management best practices here. Let’s explore the different
Advance IVR enabled Complaint management system IVR enabled (iSocietymanager) In today’s time, the occupancy are generally very high in the societies and there is need to be proper complaint management. The members of the society face issues in daily routine like electricity, water, parking, lift etc. The society management is expected solve all the complaints
Follow Up for Customer Complaints “At my last project, our residents were not happy as they need to follow up facility team to get their complaints resolved. But in this project, through iSocietyManager we have changed the way complaints are managed. Now facility staff follows up residents to close their complaints. The follow up process