{"id":7382,"date":"2023-10-23T09:24:41","date_gmt":"2023-10-23T03:54:41","guid":{"rendered":"https:\/\/factech.co.in\/blog\/?post_type=ufaq&#038;p=7382"},"modified":"2023-10-23T09:24:41","modified_gmt":"2023-10-23T03:54:41","slug":"how-to-get-complaint-escalation-notifications-in-admin-mobile-app","status":"publish","type":"ufaq","link":"https:\/\/factech.ai\/blog\/ufaqs\/how-to-get-complaint-escalation-notifications-in-admin-mobile-app\/","title":{"rendered":"How to get Complaint Escalation Notifications in Admin Mobile App?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/blog\/wp-json\/wp\/v2\/ufaq\/7382' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default\" id='ewd-ufaq-post-7382-cVu21pshCX' data-post_id='7382'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title '>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='https:\/\/factech.ai\/blog\/ufaqs\/how-to-get-complaint-escalation-notifications-in-admin-mobile-app\/' >\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow to get Complaint Escalation Notifications in Admin Mobile App?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Facility Management needs to be notified about complaint escalation in real time. To enable complaint escalation notification to Admin App, Person need to install the latest Factech Facility Admin App and then select login in the complaint escalation configuration.<\/p>\n<p>System notify on complaint escalation along with emails.<\/p>\n<p>Go to Complaint-&gt; Escalation<\/p>\n<p><a href=\"https:\/\/factech.ai\/blog\/complaint-escalation-2\/\" rel=\"attachment wp-att-7383\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-7383 aligncenter\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/10\/complaint-escalation.png\" alt=\"complaint escalation notification to manager or supervisor\" width=\"2828\" height=\"652\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/10\/complaint-escalation.png 2828w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/10\/complaint-escalation-200x46.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/10\/complaint-escalation-512x118.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/10\/complaint-escalation-768x177.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/10\/complaint-escalation-1536x354.png 1536w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/10\/complaint-escalation-2048x472.png 2048w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/10\/complaint-escalation-850x196.png 850w\" sizes=\"auto, (max-width: 2828px) 100vw, 2828px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Refer\u00a0<a title=\"How to configure complaint escalation?\" href=\"https:\/\/factech.ai\/blog\/ufaqs\/how-to-configure-complaint-escalation\/\" target=\"_blank\" rel=\"noopener\">How to configure complaint escalation?<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/factech.ai\/blog\/ufaqs\/how-to-get-complaint-escalation-notifications-in-admin-mobile-app\/'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A How to get Complaint Escalation Notifications in Admin Mobile App? Facility Management needs to be notified about complaint escalation in real time. To enable complaint escalation notification to Admin App, Person need to install the latest Factech Facility Admin App and then select login in the complaint escalation configuration. System notify on complaint escalation<\/p>\n","protected":false},"author":4,"featured_media":7383,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[458,473],"ufaq-tag":[2963,2964],"ufaq_folder":[],"class_list":["post-7382","ufaq","type-ufaq","status-publish","has-post-thumbnail","hentry","ufaq-category-complaint-management","ufaq-category-escalation-matrix","ufaq-tag-complaint-notification-to-facility-admin","ufaq-tag-facility-management-notify-for-complaint-escalation"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Facility Management needs to be notified about complaint escalation in real time. To enable complaint escalation notification to Admin App, Person need to install the latest Factech Facility Admin App and then select login in the complaint escalation configuration. System notify on complaint escalation along with emails. Go to Complaint-&gt; Escalation Refer How to configure\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Manvik\"\/>\n\t<meta name=\"google-site-verification\" content=\"bMY0XhozZ3CQEqu6lNXmavGiAJg74GXiXzj17fnZUy4\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/factech.ai\/blog\/ufaqs\/how-to-get-complaint-escalation-notifications-in-admin-mobile-app\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Facility Technology - Simplifying Facilities...\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"How to get Complaint Escalation Notifications in Admin Mobile App? - Facility Technology\" \/>\n\t\t<meta property=\"og:description\" content=\"Facility Management needs to be notified about complaint escalation in real time. To enable complaint escalation notification to Admin App, Person need to install the latest Factech Facility Admin App and then select login in the complaint escalation configuration. System notify on complaint escalation along with emails. 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To enable complaint escalation notification to Admin App, Person need to install the latest Factech Facility Admin App and then select login in the complaint escalation configuration. System notify on complaint escalation along with emails. 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