{"id":6111,"date":"2023-04-18T19:13:18","date_gmt":"2023-04-18T13:43:18","guid":{"rendered":"https:\/\/factech.co.in\/blog\/?post_type=ufaq&#038;p=6111"},"modified":"2023-04-29T12:18:01","modified_gmt":"2023-04-29T06:48:01","slug":"how-add-escalations-level-for-your-pm-or-other-schedule-tasks","status":"publish","type":"ufaq","link":"https:\/\/factech.ai\/blog\/ufaqs\/how-add-escalations-level-for-your-pm-or-other-schedule-tasks\/","title":{"rendered":"How to add Escalations level for your PM or Other Scheduled Tasks?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/blog\/wp-json\/wp\/v2\/ufaq\/6111' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default\" id='ewd-ufaq-post-6111-CAD8jyE8Cp' data-post_id='6111'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title '>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='https:\/\/factech.ai\/blog\/ufaqs\/how-add-escalations-level-for-your-pm-or-other-schedule-tasks\/' >\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow to add Escalations level for your PM or Other Scheduled Tasks?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p><a href=\"https:\/\/www.quora.com\/What-does-escalation-matrix-mean\" target=\"_blank\" rel=\"noopener\">Escalation Matrix<\/a> is an important tool to improve the efficiency of the organization processes. Whether it is technical schedules or soft FM schedules, organizations do maintain the escalation matrix so that senior authorities get intimations and timely corrective action can be taken.<\/p>\n<p>In Kaizen CAFM, escalation matrix are easy to configure and use. User can define different matrices as per the need like based on<\/p>\n<ul>\n<li>Nature of Schedules ( Technical\/ Non Technical)<\/li>\n<li>Frequency of Schedules.<\/li>\n<li>Category of Work Order or Jobs<\/li>\n<li>Criticality of the Jobs.<\/li>\n<\/ul>\n<h3>Step 1: After Login and opening Kaizen ( Asset \/ PPM). Go to setup and click escalation:<\/h3>\n<p><a href=\"https:\/\/factech.ai\/blog\/ppm-escalation-matrix-add\/\" rel=\"attachment wp-att-6115\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-6115 size-full\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-matrix-add.png\" alt=\"How to add escalation matrix in cmms or cafm sytem. Upkeep Maintenance escalation matrix Work Order escalaton matrix example\" width=\"1185\" height=\"466\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-matrix-add.png 1185w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-matrix-add-200x79.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-matrix-add-512x201.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-matrix-add-768x302.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-matrix-add-850x334.png 850w\" sizes=\"auto, (max-width: 1185px) 100vw, 1185px\" \/><\/a><\/p>\n<h3>Step 2: Click on + button and give Escalation Matrix Name<\/h3>\n<p><a href=\"https:\/\/factech.ai\/blog\/add-new-escalation-matrix-for-scheduled-maintenance\/\" rel=\"attachment wp-att-6114\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-6114 aligncenter\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/add-new-escalation-matrix-for-scheduled-maintenance.png\" alt=\"PPM Escalation Matrices\" width=\"668\" height=\"297\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/add-new-escalation-matrix-for-scheduled-maintenance.png 668w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/add-new-escalation-matrix-for-scheduled-maintenance-200x89.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/add-new-escalation-matrix-for-scheduled-maintenance-512x228.png 512w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\" \/><\/a><\/p>\n<h3>Step 3: Add Levels &amp; Email ids to be notified<\/h3>\n<p><a href=\"https:\/\/factech.ai\/blog\/add-new-escalation-level-ppm\/\" rel=\"attachment wp-att-6113\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-6113 aligncenter\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/add-new-escalation-level-ppm.png\" alt=\"Add escalation level for preventive maintenance and housekeeping jobs\" width=\"484\" height=\"359\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/add-new-escalation-level-ppm.png 484w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/add-new-escalation-level-ppm-200x148.png 200w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/a><\/p>\n<h3>Step 4: Map Schedules and Activate the Escalation Matrix<\/h3>\n<p>Don&#8217;t forget to activate the escalation matrix added, after selecting different schedules &#8211; PPM or Housekeeping for this Escalation Matrix<\/p>\n<p><a href=\"https:\/\/factech.ai\/blog\/map-schedules-ppm-active\/\" rel=\"attachment wp-att-6112\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-6112 aligncenter\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/map-schedules-ppm-active.png\" alt=\"Map PPM Schedules to the escalation Matrix\" width=\"1246\" height=\"425\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/map-schedules-ppm-active.png 1246w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/map-schedules-ppm-active-200x68.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/map-schedules-ppm-active-512x175.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/map-schedules-ppm-active-768x262.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/map-schedules-ppm-active-850x290.png 850w\" sizes=\"auto, (max-width: 1246px) 100vw, 1246px\" \/><\/a><\/p>\n<h2>Escalation Matrix Template<\/h2>\n<p><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1LUx8N4-Mplz4MajUOECFJT_6pRnO16UxQXp5Kv08B3M\/edit?usp=sharing\" target=\"_blank\" rel=\"noopener\">PPM, Housekeeping &amp; Log Books Escalation Matrix<\/a><\/p>\n<h2>Dashboard &#8211; Escalation<\/h2>\n<p>If you want to view the escalation insights on your dashboard you can add it. Go Dasboards -&gt; Edit Asset PPM -&gt; Escalation<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-6148 size-full\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard.png\" alt=\"ppm housekeeping &amp; logbooks escalation\" width=\"962\" height=\"808\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard.png 962w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-200x168.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-512x430.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-768x645.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-850x714.png 850w\" sizes=\"auto, (max-width: 962px) 100vw, 962px\" \/><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/factech.ai\/blog\/ufaqs\/how-add-escalations-level-for-your-pm-or-other-schedule-tasks\/'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A How to add Escalations level for your PM or Other Scheduled Tasks? Escalation Matrix is an important tool to improve the efficiency of the organization processes. Whether it is technical schedules or soft FM schedules, organizations do maintain the escalation matrix so that senior authorities get intimations and timely corrective action can be taken.<\/p>\n","protected":false},"author":4,"featured_media":6115,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[485,1814,1972,1973,257,473,1216,1618,258,486,487],"ufaq-tag":[2575,2573,2577,2576,2578,2579,2574,2584,2583,2585,2581,2569,2568,2571,2572,2570,2588,2582,2586,2580],"ufaq_folder":[],"class_list":["post-6111","ufaq","type-ufaq","status-publish","has-post-thumbnail","hentry","ufaq-category-asset-management","ufaq-category-building-management","ufaq-category-cafm","ufaq-category-cmms","ufaq-category-email","ufaq-category-escalation-matrix","ufaq-category-facility-management-system","ufaq-category-kaizen-cafm","ufaq-category-notification","ufaq-category-ppm","ufaq-category-schedule-maintenance","ufaq-tag-add-escalation-for-cmms","ufaq-tag-add-escalation-for-soft-fm","ufaq-tag-amc-esclation","ufaq-tag-cafm-escalations","ufaq-tag-compliance-escalation","ufaq-tag-escalate-if-job-not-done","ufaq-tag-escalation-for-house-keeping","ufaq-tag-escalation-in-fm-software","ufaq-tag-escalation-levels-in-real-estate-sofware","ufaq-tag-facilio-escalation","ufaq-tag-facility-management-escalation-matrix","ufaq-tag-factech-escalation-matrix-for-ppm","ufaq-tag-how-add-escalation-matrix-in-factech","ufaq-tag-how-to-add-level-in-escalation-matrix","ufaq-tag-how-to-configure-escalation-for-maintenance-ppm","ufaq-tag-operation-maintenance-escalation-matrix","ufaq-tag-ppm-escalation-matrix","ufaq-tag-proptech-escalation-matrix","ufaq-tag-upkeep-escalation-matrix","ufaq-tag-what-is-escalation-matrix-in-facility-management"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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