{"id":5047,"date":"2022-07-14T14:45:08","date_gmt":"2022-07-14T09:15:08","guid":{"rendered":"https:\/\/factech.co.in\/blog\/?post_type=ufaq&#038;p=5047"},"modified":"2026-04-27T16:23:17","modified_gmt":"2026-04-27T10:53:17","slug":"what-data-input-require-to-start-the-complaint-management","status":"publish","type":"ufaq","link":"https:\/\/factech.ai\/blog\/ufaqs\/what-data-input-require-to-start-the-complaint-management\/","title":{"rendered":"What data input required to start the complaint Management?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/blog\/wp-json\/wp\/v2\/ufaq\/5047' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default\" id='ewd-ufaq-post-5047-rO0HB265ha' data-post_id='5047'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title '>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='https:\/\/factech.ai\/blog\/ufaqs\/what-data-input-require-to-start-the-complaint-management\/' >\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat data input required to start the complaint Management?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Please below link to download excel, details which is required to start complaint management system at your Site. The template excel has different sheets for different details.<\/p>\n<h3><a href=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/10\/QR-Based-Complaint-1.xlsx\">Click here to download Complaint Template<\/a><\/h3>\n<ol>\n<li><span style=\"font-size: 20px\"><strong>Site Details:\u00a0<\/strong>Site for which you want to start operations. The details includes below:<\/span>\n<ul>\n<li><span style=\"font-size: 20px\">Site \/ Project Name<\/span><\/li>\n<li><span style=\"font-size: 20px\">Primary Email<\/span><\/li>\n<li><span style=\"font-size: 20px\">Admin \u2013 Contact Details ( Mobile No., Email ) To be used to create Admin of the Site<\/span><\/li>\n<li><span style=\"font-size: 20px\">Logo Image of the Site<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 20px\"><strong>Unit Details: <\/strong>( <span style=\"color: #ff6600\">Not Required if using Open complaint management &#8211; QR Code<\/span>) The unit is against which complaints are being generated. You can provide details in any excel of your format, While importing you can map your fields with the System fields. Below are fields which should be part of the data:<\/span>\n<ul>\n<li><span style=\"font-size: 20px\">Unit No<\/span><\/li>\n<li><span style=\"font-size: 20px\">Owner Name<\/span><\/li>\n<li><span style=\"font-size: 20px\">Contact Detail &#8211; Phone\/ Email<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 20px\"><strong>Location\/ Asset Details :\u00a0<\/strong>In case using QR Based complaint then complaints can be raised through scanning of Location or Asset QR Code<\/span><\/li>\n<li><span style=\"font-size: 20px\"><strong>Common Master: <\/strong>Block and Tower details for site and complaint nature and sub nature which are applicable at your site. Below are fields which should be filled in excel:<\/span>\n<ul>\n<li><span style=\"font-size: 20px\">Block and Tower<\/span><\/li>\n<li><span style=\"font-size: 20px\">Unit Categories and Roles<\/span><\/li>\n<li><span style=\"font-size: 20px\">Complaint Nature and Sub-nature<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-size: 20px\"><strong>Staff Details: <\/strong>Name, Contact, Category<\/span><\/li>\n<\/ol>\n<p><a href=\"https:\/\/factech.ai\/blog\/qr-code-based-visitor-access-control\/qrcodescan-3\/\" rel=\"attachment wp-att-834\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-834 alignleft\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2019\/12\/QRCodeScan-2.png\" alt=\"\" width=\"214\" height=\"291\" \/><\/a><\/p>\n<h2><a title=\"QR based Complaint Management.\" href=\"https:\/\/factech.ai\/blog\/ufaqs\/qr-based-complaint-management\/\" target=\"_blank\" rel=\"noopener\">QR based Complaint Management.<\/a><\/h2>\n<p>&nbsp;<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/factech.ai\/blog\/ufaqs\/what-data-input-require-to-start-the-complaint-management\/'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Leave a Reply <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/blog\/wp-json\/wp\/v2\/ufaq\/5047#respond\" style=\"display:none;\">Cancel reply<\/a><\/small><\/h3><p class=\"must-log-in\">You must be <a href=\"https:\/\/factech.ai\/blog\/wp-login.php?redirect_to=https%3A%2F%2Ffactech.ai%2Fblog%2Fufaqs%2Fwhat-data-input-require-to-start-the-complaint-management%2F\">logged in<\/a> to post a comment.<\/p>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A What data input required to start the complaint Management? Please below link to download excel, details which is required to start complaint management system at your Site. The template excel has different sheets for different details. Click here to download Complaint Template Site Details:\u00a0Site for which you want to start operations. The details includes<\/p>\n","protected":false},"author":10,"featured_media":834,"comment_status":"open","ping_status":"closed","template":"","ufaq-category":[458],"ufaq-tag":[2314,3237,3236,2311,2312,4433,2313],"ufaq_folder":[],"class_list":["post-5047","ufaq","type-ufaq","status-publish","has-post-thumbnail","hentry","ufaq-category-complaint-management","ufaq-tag-data","ufaq-tag-data-input-required-for-helpdesk","ufaq-tag-data-input-required-to-start-complaint-management","ufaq-tag-data-require-to-start-complaint-management-in-factech-automation","ufaq-tag-data-require-to-start-complaint-management-in-fisocietymanager","ufaq-tag-onboarding-complaint-management-data","ufaq-tag-to-start-complaint-management"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What data input required to start the complaint Management? - Facility Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factech.ai\/blog\/ufaqs\/what-data-input-require-to-start-the-complaint-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What data input required to start the complaint Management? - Facility Technology\" \/>\n<meta property=\"og:description\" content=\"A What data input required to start the complaint Management? Please below link to download excel, details which is required to start complaint management system at your Site. The template excel has different sheets for different details. Click here to download Complaint Template Site Details:\u00a0Site for which you want to start operations. The details includes\" \/>\n<meta property=\"og:url\" content=\"https:\/\/factech.ai\/blog\/ufaqs\/what-data-input-require-to-start-the-complaint-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Facility Technology\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/greatfactech\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-27T10:53:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2019\/12\/QRCodeScan-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"214\" \/>\n\t<meta property=\"og:image:height\" content=\"291\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@iSocietyManager\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/ufaqs\\\/what-data-input-require-to-start-the-complaint-management\\\/\",\"url\":\"https:\\\/\\\/factech.ai\\\/blog\\\/ufaqs\\\/what-data-input-require-to-start-the-complaint-management\\\/\",\"name\":\"What data input required to start the complaint Management? 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