{"id":1958,"date":"2020-08-22T19:06:06","date_gmt":"2020-08-22T13:36:06","guid":{"rendered":"https:\/\/blog.isocietymanager.com\/?post_type=ufaq&#038;p=1958"},"modified":"2020-08-22T19:06:06","modified_gmt":"2020-08-22T13:36:06","slug":"not-able-to-see-the-electricity-payment-option-in-mobile-app","status":"publish","type":"ufaq","link":"https:\/\/factech.ai\/blog\/ufaqs\/not-able-to-see-the-electricity-payment-option-in-mobile-app\/","title":{"rendered":"Not able to see the electricity payment option in Mobile App?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/blog\/wp-json\/wp\/v2\/ufaq\/1958' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default\" id='ewd-ufaq-post-1958-IRSFO9rXhK' data-post_id='1958'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title '>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='https:\/\/factech.ai\/blog\/ufaqs\/not-able-to-see-the-electricity-payment-option-in-mobile-app\/' >\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tNot able to see the electricity payment option in Mobile App?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If you are not able to see the Payment option against the Electricity or any other Bill Plan in your resident mobile app.<\/p>\n<ul>\n<li>In your app, normally you can see balance against all bill plans and along with Payment option as in the below screenshot.<\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1959 size-large\" src=\"https:\/\/blog.isocietymanager.com\/wp-content\/uploads\/2020\/08\/society-payment-option-resident-576x1024.jpg\" alt=\"society app bill payment options\" width=\"576\" height=\"1024\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2020\/08\/society-payment-option-resident-576x1024.jpg 576w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2020\/08\/society-payment-option-resident-169x300.jpg 169w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2020\/08\/society-payment-option-resident.jpg 720w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/p>\n<ul>\n<li>If you are not able to see the Payment option against any of the bill plan, then chances are that your society management has not integrated any Online Payment options like Payment Gateway, etc. Contact your RWA or society management to enable online payment options for your community.<\/li>\n<li>If you are seeing Pay option and balance against any of the Bill Plans ( say Maintenance, etc.) but Electricity Bill plan is not visible at all, then Your Unit might not be mapped to the Electricity Bill Plan. Contact your Billing\/ Accounting or Facility Team to map your unit\/ flat with the respective bill plan.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>https:\/\/blog.isocietymanager.com\/ufaqs\/how-to-map-users-to-a-bill-plan\/<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/factech.ai\/blog\/ufaqs\/not-able-to-see-the-electricity-payment-option-in-mobile-app\/'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\t<div id=\"respond\" class=\"comment-respond\">\n\t\t<h3 id=\"reply-title\" class=\"comment-reply-title\">Leave a Reply <small><a rel=\"nofollow\" id=\"cancel-comment-reply-link\" href=\"\/blog\/wp-json\/wp\/v2\/ufaq\/1958#respond\" style=\"display:none;\">Cancel reply<\/a><\/small><\/h3><p class=\"must-log-in\">You must be <a href=\"https:\/\/factech.ai\/blog\/wp-login.php?redirect_to=https%3A%2F%2Ffactech.ai%2Fblog%2Fufaqs%2Fnot-able-to-see-the-electricity-payment-option-in-mobile-app%2F\">logged in<\/a> to post a comment.<\/p>\t<\/div><!-- #respond -->\n\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Not able to see the electricity payment option in Mobile App? If you are not able to see the Payment option against the Electricity or any other Bill Plan in your resident mobile app. In your app, normally you can see balance against all bill plans and along with Payment option as in the<\/p>\n","protected":false},"author":4,"featured_media":1959,"comment_status":"open","ping_status":"closed","template":"","ufaq-category":[167,189,566,168],"ufaq-tag":[837,836,839,831,832,834,835,833,838],"ufaq_folder":[],"class_list":["post-1958","ufaq","type-ufaq","status-publish","has-post-thumbnail","hentry","ufaq-category-billing","ufaq-category-customer-app","ufaq-category-meter","ufaq-category-user-management","ufaq-tag-balance-not-visible-in-mobile-app","ufaq-tag-electricity-balance-not-showing-in-app","ufaq-tag-flat-not-mapped-to-electricity-bill-plan","ufaq-tag-not-getting-payment-option-in-app","ufaq-tag-not-seeing-payment-option","ufaq-tag-payment-through-resident-mobile-app","ufaq-tag-resident-not-able-to-pay-from-mobile-app","ufaq-tag-resident-not-able-to-see-payment-option","ufaq-tag-unit-not-mapped-to-bill-plan"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Not able to see the electricity payment option in Mobile App? - Facility Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factech.ai\/blog\/\/ufaqs\/not-able-to-see-the-electricity-payment-option-in-mobile-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Not able to see the electricity payment option in Mobile App? - Facility Technology\" \/>\n<meta property=\"og:description\" content=\"A Not able to see the electricity payment option in Mobile App? 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