{"id":12517,"date":"2026-02-21T01:25:33","date_gmt":"2026-02-20T19:55:33","guid":{"rendered":"https:\/\/factech.ai\/blog\/?post_type=ufaq&p=12517"},"modified":"2026-02-21T11:08:52","modified_gmt":"2026-02-21T05:38:52","slug":"how-to-reopen-a-work-order-in-factech-automation","status":"publish","type":"ufaq","link":"https:\/\/factech.ai\/blog\/ufaqs\/how-to-reopen-a-work-order-in-factech-automation\/","title":{"rendered":"How to Reopen a Work Order in Factech Automation?"},"content":{"rendered":"
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\n\t\t\t\tHow to Reopen a Work Order in Factech Automation?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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Sometimes ground staff may accidentally fill in incorrect details while completing a work order. In such cases, Factech allows an Admin user with edit\/write permission to reopen the work order, so the correct details can be updated.<\/p>\n

Steps to Reopen a Work Order<\/p>\n

Login into Factech with Write Permission access.<\/p>\n

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  1. Go to the Asset & PPM Module.
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  2. From the left-side menu, click on Work Order.
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  3. Search for the required work order using the Work Order Number.On the top-right side, click on the Status button (Completed) to filter completed work order.
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  4. From the filtered results, click on the Work Order.And on the top-right corner, click on the Dropdown Menu (Status option). Select Reopen from the available status options.
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    The work order status changes from Completed \u2192 Reopen<\/strong><\/p>\n

    Ground Staff or Admin can now:<\/p>\n

    Update checkpoints<\/p>\n

    Correct remarks<\/p>\n

    Upload revised documents<\/p>\n

    Submit accurate details<\/p>\n

    Important Notes<\/strong><\/p>\n

    Reopening should be done carefully and only when required.<\/p>\n

    Proper audit trail is maintained in the Factech system.<\/p>\n

    Once corrections are completed, the work order can be marked as Completed again.<\/p>\n<\/div>\n\t\t\n\t\t\t

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    A How to Reopen a Work Order in Factech Automation? Sometimes ground staff may accidentally fill in incorrect details while completing a work order. In such cases, Factech allows an Admin user with edit\/write permission to reopen the work order, so the correct details can be updated. Steps to Reopen a Work Order Login into<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[485,1216,1618,1801],"ufaq-tag":[4315,4310,4316,4309,4314,4318,4313,4317,4312,4311],"ufaq_folder":[],"class_list":["post-12517","ufaq","type-ufaq","status-publish","hentry","ufaq-category-asset-management","ufaq-category-facility-management-system","ufaq-category-kaizen-cafm","ufaq-category-work-order","ufaq-tag-checkpoint-details-were-submitted-incorrectly","ufaq-tag-completion-was-marked-by-mistake","ufaq-tag-how-to-correct-a-checkpoint-after-submission","ufaq-tag-how-to-reopen-a-work-order-in-factech-automation","ufaq-tag-incorrect-checkpoint-details-were-submitted","ufaq-tag-incorrect-checkpoint-filled","ufaq-tag-incorrect-checkpoint-submitted","ufaq-tag-steps-to-correct-a-submitted-checkpoint","ufaq-tag-steps-to-reopen-a-work-orde","ufaq-tag-supporting-documents-were-uploaded-incorrectly"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t