{"id":10547,"date":"2025-05-19T16:29:58","date_gmt":"2025-05-19T10:59:58","guid":{"rendered":"https:\/\/factech.co.in\/blog\/?post_type=ufaq&#038;p=10547"},"modified":"2025-05-19T16:30:27","modified_gmt":"2025-05-19T11:00:27","slug":"how-are-bugs-tracked-and-resolved","status":"publish","type":"ufaq","link":"https:\/\/factech.ai\/blog\/ufaqs\/how-are-bugs-tracked-and-resolved\/","title":{"rendered":"How are bugs tracked and resolved?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/blog\/wp-json\/wp\/v2\/ufaq\/10547' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default\" id='ewd-ufaq-post-10547-WETSpN3Ea6' data-post_id='10547'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title '>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='https:\/\/factech.ai\/blog\/ufaqs\/how-are-bugs-tracked-and-resolved\/' >\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow are bugs tracked and resolved?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Existing user can log tickets 24*7 on Ticket system. Refer <a href=\"https:\/\/factech.ai\/blog\/ufaqs\/how-to-log-ticket-in-factech-fm-software\/\" target=\"_blank\" rel=\"noopener\">How to log ticket in Factech FM Software solution?<\/a><\/p>\n<p>Product team use<a href=\"https:\/\/www.atlassian.com\/software\/jira\" target=\"_blank\" rel=\"noopener\"> Jira tool<\/a> to manage bugs internally which is integrated with Ticket System<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/factech.ai\/blog\/ufaqs\/how-are-bugs-tracked-and-resolved\/'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A How are bugs tracked and resolved? Existing user can log tickets 24*7 on Ticket system. Refer How to log ticket in Factech FM Software solution? Product team use Jira tool to manage bugs internally which is integrated with Ticket System Permalink Back to Top<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[],"ufaq-tag":[],"ufaq_folder":[],"class_list":["post-10547","ufaq","type-ufaq","status-publish","hentry"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How are bugs tracked and resolved? - Facility Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How are bugs tracked and resolved? - Facility Technology\" \/>\n<meta property=\"og:description\" content=\"A How are bugs tracked and resolved? Existing user can log tickets 24*7 on Ticket system. Refer How to log ticket in Factech FM Software solution? Product team use Jira tool to manage bugs internally which is integrated with Ticket System Permalink Back to Top\" \/>\n<meta property=\"og:url\" content=\"https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/\" \/>\n<meta property=\"og:site_name\" content=\"Facility Technology\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/greatfactech\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-19T11:00:27+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@iSocietyManager\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/\\\/ufaqs\\\/how-are-bugs-tracked-and-resolved\\\/\",\"url\":\"https:\\\/\\\/factech.ai\\\/blog\\\/\\\/ufaqs\\\/how-are-bugs-tracked-and-resolved\\\/\",\"name\":\"How are bugs tracked and resolved? - Facility Technology\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/#website\"},\"datePublished\":\"2025-05-19T10:59:58+00:00\",\"dateModified\":\"2025-05-19T11:00:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/\\\/ufaqs\\\/how-are-bugs-tracked-and-resolved\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/factech.ai\\\/blog\\\/\\\/ufaqs\\\/how-are-bugs-tracked-and-resolved\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/\\\/ufaqs\\\/how-are-bugs-tracked-and-resolved\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/factech.ai\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\\\/\\\/factech.ai\\\/blog\\\/\\\/ufaqs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How are bugs tracked and resolved?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/factech.ai\\\/blog\\\/\",\"name\":\"Facility Technology\",\"description\":\"Simplifying Facilities...\",\"publisher\":{\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/factech.ai\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/#organization\",\"name\":\"Facility Technology\",\"url\":\"https:\\\/\\\/factech.ai\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/factech.ai\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Factech-Logo.jpg\",\"contentUrl\":\"https:\\\/\\\/factech.ai\\\/blog\\\/wp-content\\\/uploads\\\/2022\\\/08\\\/Factech-Logo.jpg\",\"width\":100,\"height\":100,\"caption\":\"Facility Technology\"},\"image\":{\"@id\":\"https:\\\/\\\/factech.ai\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/greatfactech\",\"https:\\\/\\\/x.com\\\/iSocietyManager\",\"https:\\\/\\\/www.instagram.com\\\/factechsolutions\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/factech-solutions\\\/\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/FactechSolutions\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How are bugs tracked and resolved? - Facility Technology","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/","og_locale":"en_US","og_type":"article","og_title":"How are bugs tracked and resolved? - Facility Technology","og_description":"A How are bugs tracked and resolved? Existing user can log tickets 24*7 on Ticket system. Refer How to log ticket in Factech FM Software solution? Product team use Jira tool to manage bugs internally which is integrated with Ticket System Permalink Back to Top","og_url":"https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/","og_site_name":"Facility Technology","article_publisher":"https:\/\/www.facebook.com\/greatfactech","article_modified_time":"2025-05-19T11:00:27+00:00","twitter_card":"summary_large_image","twitter_site":"@iSocietyManager","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/","url":"https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/","name":"How are bugs tracked and resolved? - Facility Technology","isPartOf":{"@id":"https:\/\/factech.ai\/blog\/#website"},"datePublished":"2025-05-19T10:59:58+00:00","dateModified":"2025-05-19T11:00:27+00:00","breadcrumb":{"@id":"https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/factech.ai\/blog\/\/ufaqs\/how-are-bugs-tracked-and-resolved\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/factech.ai\/blog\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/factech.ai\/blog\/\/ufaqs\/"},{"@type":"ListItem","position":3,"name":"How are bugs tracked and resolved?"}]},{"@type":"WebSite","@id":"https:\/\/factech.ai\/blog\/#website","url":"https:\/\/factech.ai\/blog\/","name":"Facility Technology","description":"Simplifying Facilities...","publisher":{"@id":"https:\/\/factech.ai\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/factech.ai\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/factech.ai\/blog\/#organization","name":"Facility Technology","url":"https:\/\/factech.ai\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/factech.ai\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/08\/Factech-Logo.jpg","contentUrl":"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/08\/Factech-Logo.jpg","width":100,"height":100,"caption":"Facility Technology"},"image":{"@id":"https:\/\/factech.ai\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/greatfactech","https:\/\/x.com\/iSocietyManager","https:\/\/www.instagram.com\/factechsolutions\/","https:\/\/www.linkedin.com\/company\/factech-solutions\/","https:\/\/www.youtube.com\/c\/FactechSolutions"]}]}},"_links":{"self":[{"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/ufaq\/10547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/comments?post=10547"}],"wp:attachment":[{"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/media?parent=10547"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/ufaq-category?post=10547"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/ufaq-tag?post=10547"},{"taxonomy":"ufaq_folder","embeddable":true,"href":"https:\/\/factech.ai\/blog\/wp-json\/wp\/v2\/ufaq_folder?post=10547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}