{"id":10498,"date":"2025-05-16T10:41:34","date_gmt":"2025-05-16T05:11:34","guid":{"rendered":"https:\/\/factech.co.in\/blog\/?post_type=ufaq&#038;p=10498"},"modified":"2025-05-16T10:42:16","modified_gmt":"2025-05-16T05:12:16","slug":"how-to-raise-item-issue-request-through-the-factech-technician-app","status":"publish","type":"ufaq","link":"https:\/\/factech.ai\/blog\/ufaqs\/how-to-raise-item-issue-request-through-the-factech-technician-app\/","title":{"rendered":"How to raise item issue request through the FacTech Technician App"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/blog\/wp-json\/wp\/v2\/ufaq\/10498' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default\" id='ewd-ufaq-post-10498-0UsYAvaAbp' data-post_id='10498'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title '>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='https:\/\/factech.ai\/blog\/ufaqs\/how-to-raise-item-issue-request-through-the-factech-technician-app\/' >\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow to raise item issue request through the FacTech Technician App\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>In the &#8216;Inventory&#8217;, if a supervisor or employee wants to raise an item issue request through the &#8216;Facility Manager Technician App&#8217;, you must follow these steps:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-10507 size-thumbnail\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st-120x120.png\" alt=\"\" width=\"120\" height=\"120\" \/><\/p>\n<p>Step 1: Install the &#8216;Facility Manager Technician App&#8217; &gt;&gt; Login using your registered phone number.<\/p>\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.sumasamu.isocietyManagerAdmin&amp;pcampaignid=web_share\">Click Here To Get Android App<\/a><\/p>\n<p><a href=\"https:\/\/apps.apple.com\/om\/app\/facility-manager-technician\/id6744009939\">Click Here To Get The iOS App<\/a><\/p>\n<p>Step 2: After logging in, you will see a button to scan the QR code. Click on it and scan the corresponding Inventory QR code. Once scanned, you will see an interface like this.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10508 size-large\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/2nd-245x512.png\" alt=\"\" width=\"245\" height=\"512\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/2nd-245x512.png 245w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/2nd-96x200.png 96w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/2nd-768x1603.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/2nd-736x1536.png 736w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/2nd-981x2048.png 981w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/2nd-850x1774.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/2nd.png 1080w\" sizes=\"auto, (max-width: 245px) 100vw, 245px\" \/><img decoding=\"async\" loading=\"lazy\" class=\"alignright wp-image-10507 size-large\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st-245x512.png\" alt=\"\" width=\"245\" height=\"512\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st-245x512.png 245w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st-96x200.png 96w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st-768x1603.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st-736x1536.png 736w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st-981x2048.png 981w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st-850x1774.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/1st.png 1080w\" sizes=\"auto, (max-width: 245px) 100vw, 245px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>To proceed, please select the &#8220;IR&#8221; (Issue Request) option.<\/p>\n<p>Step 3: Now you can see a new interface where you need to click the &#8216;+ Create New IR&#8217; button. After that, select the &#8216;Item&#8217; and &#8216;Quantity&#8217;.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10510 size-large\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/3rd-245x512.png\" alt=\"\" width=\"245\" height=\"512\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/3rd-245x512.png 245w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/3rd-96x200.png 96w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/3rd-768x1608.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/3rd-734x1536.png 734w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/3rd-978x2048.png 978w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/3rd-850x1779.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/3rd.png 1080w\" sizes=\"auto, (max-width: 245px) 100vw, 245px\" \/><img decoding=\"async\" loading=\"lazy\" class=\"alignright wp-image-10509 size-large\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/4th-246x512.png\" alt=\"\" width=\"246\" height=\"512\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/4th-246x512.png 246w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/4th-96x200.png 96w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/4th-768x1601.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/4th-737x1536.png 737w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/4th-982x2048.png 982w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/4th-850x1772.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/4th.png 1080w\" sizes=\"auto, (max-width: 246px) 100vw, 246px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Note: You can select multiple items at once by clicking &#8216;+ Add.&#8217;<\/strong><\/p>\n<p>Step 4: After selecting the items and their quantities, click &#8216;Create IR&#8217;. A pop-up window will appear confirming the successful creation of the issue request.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignright wp-image-10513 size-large\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/6th-246x512.png\" alt=\"\" width=\"246\" height=\"512\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/6th-246x512.png 246w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/6th-96x200.png 96w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/6th-768x1599.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/6th-738x1536.png 738w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/6th-983x2048.png 983w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/6th-850x1770.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/6th.png 1080w\" sizes=\"auto, (max-width: 246px) 100vw, 246px\" \/> <img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10514 size-large\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/5th-246x512.png\" alt=\"\" width=\"246\" height=\"512\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/5th-246x512.png 246w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/5th-96x200.png 96w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/5th-768x1597.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/5th-739x1536.png 739w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/5th-985x2048.png 985w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/5th-850x1768.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/5th.png 1080w\" sizes=\"auto, (max-width: 246px) 100vw, 246px\" \/><\/p>\n<p>Now, click on ok.<\/p>\n<p>Step 5: The issue request has been created; now we need to choose the appropriate approval flow and send it for approval. After sending it for a new window will appear where we can track the status of the issue request.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-10516 size-large\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/7th-245x512.png\" alt=\"\" width=\"245\" height=\"512\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/7th-245x512.png 245w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/7th-96x200.png 96w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/7th-768x1608.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/7th-734x1536.png 734w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/7th-978x2048.png 978w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/7th-850x1779.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/7th.png 1080w\" sizes=\"auto, (max-width: 245px) 100vw, 245px\" \/><img decoding=\"async\" loading=\"lazy\" class=\"alignright wp-image-10515 size-large\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/8th-244x512.png\" alt=\"\" width=\"244\" height=\"512\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/8th-244x512.png 244w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/8th-95x200.png 95w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/8th-768x1611.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/8th-732x1536.png 732w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/8th-976x2048.png 976w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/8th-850x1783.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/05\/8th.png 1080w\" sizes=\"auto, (max-width: 244px) 100vw, 244px\" \/><\/p>\n<p>Thank you !!<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/factech.ai\/blog\/ufaqs\/how-to-raise-item-issue-request-through-the-factech-technician-app\/'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A How to raise item issue request through the FacTech Technician App In the &#8216;Inventory&#8217;, if a supervisor or employee wants to raise an item issue request through the &#8216;Facility Manager Technician App&#8217;, you must follow these steps: Step 1: Install the &#8216;Facility Manager Technician App&#8217; &gt;&gt; Login using your registered phone number. Click Here<\/p>\n","protected":false},"author":21,"featured_media":10507,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[556,3681,3742,2517],"ufaq-tag":[3744,3743,3746,557,3745],"ufaq_folder":[],"class_list":["post-10498","ufaq","type-ufaq","status-publish","has-post-thumbnail","hentry","ufaq-category-inventory-management","ufaq-category-ios-technician-app","ufaq-category-issue-request","ufaq-category-technician-mobile-app","ufaq-tag-factech-item-issue-request","ufaq-tag-how-to-raise-item-issue-request-through-the-factech-technician-app","ufaq-tag-inventory-item-issue-request","ufaq-tag-inventory-management","ufaq-tag-item-issue-request"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to raise item issue request through the FacTech Technician App - Facility Technology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factech.ai\/blog\/\/ufaqs\/how-to-raise-item-issue-request-through-the-factech-technician-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to raise item issue request through the FacTech Technician App - Facility Technology\" \/>\n<meta property=\"og:description\" content=\"A How to raise item issue request through the FacTech Technician App In the &#8216;Inventory&#8217;, if a supervisor or employee wants to raise an item issue request through the &#8216;Facility Manager Technician App&#8217;, you must follow these steps: Step 1: Install the &#8216;Facility Manager Technician App&#8217; &gt;&gt; Login using your registered phone number. 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