{"id":10372,"date":"2025-08-23T08:20:33","date_gmt":"2025-08-23T02:50:33","guid":{"rendered":"https:\/\/factech.co.in\/blog\/?post_type=ufaq&#038;p=10372"},"modified":"2025-08-23T10:42:10","modified_gmt":"2025-08-23T05:12:10","slug":"how-do-i-update-customer-data-after-bill-generation-without-canceling-the-bill-if-irn-is-not-generated","status":"publish","type":"ufaq","link":"https:\/\/factech.ai\/blog\/ufaqs\/how-do-i-update-customer-data-after-bill-generation-without-canceling-the-bill-if-irn-is-not-generated\/","title":{"rendered":"How do I update customer data after bill generation without canceling the bill if IRN is not generated?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs- ewd-ufaq-faq-category-title-accordion\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='desc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/blog\/wp-json\/wp\/v2\/ufaq\/10372' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default\" id='ewd-ufaq-post-10372-eVWucAzDrm' data-post_id='10372'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title '>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='https:\/\/factech.ai\/blog\/ufaqs\/how-do-i-update-customer-data-after-bill-generation-without-canceling-the-bill-if-irn-is-not-generated\/' >\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow do I update customer data after bill generation without canceling the bill if IRN is not generated?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t<div class='ewd-ufaq-author-date'>\n\n\tPosted\n\tby\n<span class='ewd-ufaq-author'>\n\tRamniwas<\/span>\n\ton\n<span class='ewd-ufaq-date'>\n\tAugust 23, 2025<\/span>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p data-start=\"258\" data-end=\"514\"><span style=\"font-family: arial, helvetica, sans-serif\">Factech allows admin users with billing and customer update rights to modify customer details in a generated invoice only if the<strong data-start=\"362\" data-end=\"431\"> IRN (Invoice Reference Number)<\/strong> has not been generated. This is because the invoice hasn\u2019t yet been pushed to the GST e-invoicing system. You can update the following fields for the unit or tenant, as bills may be generated for either owner or tenant.<\/span><\/p>\n<ul>\n<li data-start=\"472\" data-end=\"487\"><span style=\"font-family: arial, helvetica, sans-serif\">Customer Name<\/span><\/li>\n<li data-start=\"490\" data-end=\"499\"><span style=\"font-family: arial, helvetica, sans-serif\">Address<\/span><\/li>\n<li data-start=\"502\" data-end=\"509\"><span style=\"font-family: arial, helvetica, sans-serif\">GSTIN<\/span><\/li>\n<li data-start=\"502\" data-end=\"509\"><strong data-start=\"2\" data-end=\"16\" data-is-only-node=\"\">State Code<\/strong> must be a numeric value between 01 and 38.<\/li>\n<li data-start=\"502\" data-end=\"509\"><strong data-start=\"64\" data-end=\"89\" data-is-only-node=\"\">Place of Supply (POS)<\/strong> must also be a numeric value between 01 and 38.<\/li>\n<li data-start=\"502\" data-end=\"509\">Location<\/li>\n<li data-start=\"553\" data-end=\"563\"><span style=\"font-family: arial, helvetica, sans-serif\">Pin Code<\/span><\/li>\n<li data-start=\"553\" data-end=\"563\">Is Business<\/li>\n<\/ul>\n<p data-start=\"823\" data-end=\"934\"><strong><span style=\"font-family: arial, helvetica, sans-serif\">Steps to update unit and tenant details:<\/span><\/strong><\/p>\n<ul>\n<li data-start=\"823\" data-end=\"934\">Go to <strong data-start=\"53\" data-end=\"65\">Customer<\/strong> menu \u2192 <strong data-start=\"73\" data-end=\"88\">Search Unit.<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-11016\" src=\"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2025\/08\/Customer-1.png\" alt=\"\" width=\"1345\" height=\"149\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Customer-1.png 1345w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Customer-1-200x22.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Customer-1-512x57.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Customer-1-768x85.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Customer-1-850x94.png 850w\" sizes=\"auto, (max-width: 1345px) 100vw, 1345px\" \/><\/p>\n<ul>\n<li data-start=\"823\" data-end=\"934\">Select the unit \u2192 Click <strong data-start=\"115\" data-end=\"125\">Search<\/strong> \u2192 Click <strong data-start=\"134\" data-end=\"155\">View Unit Details.<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-11015\" src=\"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2025\/08\/View-Unit.png\" alt=\"\" width=\"1336\" height=\"332\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/View-Unit.png 1336w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/View-Unit-200x50.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/View-Unit-512x127.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/View-Unit-768x191.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/View-Unit-850x211.png 850w\" sizes=\"auto, (max-width: 1336px) 100vw, 1336px\" \/><\/p>\n<ul>\n<li data-start=\"823\" data-end=\"934\">To update unit\/owner info: click <strong data-start=\"192\" data-end=\"200\">Edit<\/strong>, update fields (GSTIN, Pin, etc.), then click <strong data-start=\"247\" data-end=\"257\">Update <\/strong><span style=\"font-family: trebuchet\">button.<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-11014\" src=\"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2025\/08\/Update-Unit.png\" alt=\"\" width=\"1337\" height=\"504\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-Unit.png 1337w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-Unit-200x75.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-Unit-512x193.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-Unit-768x290.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-Unit-850x320.png 850w\" sizes=\"auto, (max-width: 1337px) 100vw, 1337px\" \/><\/p>\n<ul>\n<li data-start=\"823\" data-end=\"934\">To update tenant info: click <strong data-start=\"291\" data-end=\"299\">Edit<\/strong>, fill in details, and click <strong data-start=\"328\" data-end=\"338\" data-is-last-node=\"\">Update.<\/strong><\/li>\n<\/ul>\n<p data-start=\"823\" data-end=\"934\"><span style=\"font-family: arial, helvetica, sans-serif\"><strong data-start=\"0\" data-end=\"56\" data-is-only-node=\"\">Steps to update user details in a generated invoice:<\/strong><\/span><\/p>\n<ul>\n<li data-start=\"823\" data-end=\"934\">Go to <strong data-start=\"65\" data-end=\"73\">Bill<\/strong> menu \u2192 <strong data-start=\"81\" data-end=\"96\">Search Bill.<\/strong><\/li>\n<\/ul>\n<p data-start=\"823\" data-end=\"934\"><span style=\"font-family: arial, helvetica, sans-serif\"><em data-start=\"893\" data-end=\"932\"><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11008 alignnone\" src=\"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2025\/08\/Search-Bill.png\" alt=\"\" width=\"1339\" height=\"505\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill.png 1339w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-200x75.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-512x193.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-768x290.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-850x321.png 850w\" sizes=\"auto, (max-width: 1339px) 100vw, 1339px\" \/><\/em><\/span><\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:8b13da5b-8581-4e71-8c95-a9b5d758f1a6-36\" data-testid=\"conversation-turn-74\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"81e08608-3dc7-4fe2-9cdd-8bd1c81b451d\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<ul data-start=\"59\" data-end=\"279\">\n<li data-start=\"103\" data-end=\"172\">\n<p data-start=\"106\" data-end=\"172\"><span style=\"font-family: arial, helvetica, sans-serif\">Select the <strong data-start=\"117\" data-end=\"125\">Unit<\/strong> and <strong data-start=\"130\" data-end=\"143\">Bill Plan<\/strong>, then click on <strong data-start=\"159\" data-end=\"169\">Search<\/strong>.<\/span><\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-11010 alignleft\" src=\"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2025\/08\/Search-Bill-by-Unit.png\" alt=\"\" width=\"1339\" height=\"419\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-by-Unit.png 1339w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-by-Unit-200x63.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-by-Unit-512x160.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-by-Unit-768x240.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Search-Bill-by-Unit-850x266.png 850w\" sizes=\"auto, (max-width: 1339px) 100vw, 1339px\" \/><\/p>\n<ul data-start=\"59\" data-end=\"279\">\n<li data-start=\"173\" data-end=\"230\">\n<p data-start=\"176\" data-end=\"230\">\n<\/li>\n<li data-start=\"231\" data-end=\"279\" data-is-last-node=\"\">\n<p data-start=\"234\" data-end=\"279\" data-is-last-node=\"\">Select the bill and click <strong data-start=\"26\" data-end=\"50\">Update Customer Data<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex min-h-[46px] justify-start\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-11012\" src=\"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2025\/08\/Update-customer-in-bill.png\" alt=\"\" width=\"1330\" height=\"411\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-customer-in-bill.png 1330w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-customer-in-bill-200x62.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-customer-in-bill-512x158.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-customer-in-bill-768x237.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Update-customer-in-bill-850x263.png 850w\" sizes=\"auto, (max-width: 1330px) 100vw, 1330px\" \/><\/div>\n<\/div>\n<\/div>\n<\/article>\n<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\"><span style=\"font-size: 16px\">You can update customer details for multiple invoices by selecting the <strong data-start=\"129\" data-end=\"143\">date range<\/strong> and <strong data-start=\"148\" data-end=\"157\">month<\/strong> filter in the <strong data-start=\"172\" data-end=\"187\">Search Bill<\/strong> section.<\/span><\/div>\n<div aria-hidden=\"true\" data-edge=\"true\"><\/div>\n<ul>\n<li data-start=\"823\" data-end=\"934\">After updating, click <strong data-start=\"22\" data-end=\"41\">Regenerate PDFs<\/strong> to generate all updated invoices.<\/li>\n<\/ul>\n<p data-start=\"1542\" data-end=\"1662\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-11013\" src=\"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2025\/08\/Regenerate-PDF.png\" alt=\"\" width=\"1326\" height=\"206\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Regenerate-PDF.png 1326w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Regenerate-PDF-200x31.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Regenerate-PDF-512x80.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Regenerate-PDF-768x119.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2025\/08\/Regenerate-PDF-850x132.png 850w\" sizes=\"auto, (max-width: 1326px) 100vw, 1326px\" \/><span style=\"font-family: arial, helvetica, sans-serif\">Clicking Regenerate PDF under Action will generate only that single invoice PDF.<\/span><\/p>\n<p data-start=\"1740\" data-end=\"1765\"><span style=\"font-family: arial, helvetica, sans-serif\"><strong data-start=\"0\" data-end=\"19\" data-is-only-node=\"\">Important Note: &#8211; <\/strong><\/span><span style=\"font-family: arial, helvetica, sans-serif\">Once the IRN is generated, customer data in the invoice cannot be updated. As per GST rules, the invoice can be cancelled within 24 hours of creation, and a new invoice with a different number can be generated.<\/span><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/factech.ai\/blog\/ufaqs\/how-do-i-update-customer-data-after-bill-generation-without-canceling-the-bill-if-irn-is-not-generated\/'>\n\t\t\n\t\tPermalink\t\t <div class='ewd-ufaq-permalink-image'><\/div> \t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-back-to-top'>\n\t\n\t<a class='ewd-ufaq-back-to-top-link'>\n\t\tBack to Top\t<\/a>\n\n<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A How do I update customer data after bill generation without canceling the bill if IRN is not generated? Posted by Ramniwas on August 23, 2025 Factech allows admin users with billing and customer update rights to modify customer details in a generated invoice only if the IRN (Invoice Reference Number) has not been generated.<\/p>\n","protected":false},"author":10,"featured_media":11008,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[167],"ufaq-tag":[3691,3690,3694,3695,3693,3689,1708,1709,3692],"ufaq_folder":[],"class_list":["post-10372","ufaq","type-ufaq","status-publish","has-post-thumbnail","hentry","ufaq-category-billing","ufaq-tag-customer-info-correction","ufaq-tag-edit-customer-data","ufaq-tag-how-to-change-customer-details-in-factech","ufaq-tag-how-to-update-customer-details-in-factech","ufaq-tag-how-to-update-customer-info","ufaq-tag-update-customer-details","ufaq-tag-update-customer-details-in-factech","ufaq-tag-update-customer-details-in-ibill","ufaq-tag-update-invoice-details"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Factech allows admin users with billing and customer update rights to modify customer details in a generated invoice only if the IRN (Invoice Reference Number) has not been generated. 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