{"id":7615,"date":"2023-12-15T19:43:36","date_gmt":"2023-12-15T14:13:36","guid":{"rendered":"https:\/\/factech.co.in\/blog\/?p=7615"},"modified":"2024-01-09T23:27:26","modified_gmt":"2024-01-09T17:57:26","slug":"using-change-management-for-cafm-implementation","status":"publish","type":"post","link":"https:\/\/factech.ai\/blog\/using-change-management-for-cafm-implementation\/","title":{"rendered":"Using Change Management for CAFM Implementation"},"content":{"rendered":"<button id=\"listenButton1\" class=\"responsivevoice-button\" type=\"button\" value=\"Play\" title=\"ResponsiveVoice Tap to Start\/Stop Speech\"><span>&#128266; Listen to Post<\/span><\/button>\n        <script>\n            listenButton1.onclick = function(){\n                if(responsiveVoice.isPlaying()){\n                    responsiveVoice.cancel();\n                }else{\n                    responsiveVoice.speak(\"Change Management For CAFM Implementation Change management is the method by which an organisation describes and implements a change in a business process, or the start of a completely new business process. There are several scenarios in which change management should be used to make a process easier.\u00a0 Facility Management Software or CAFM implementation comes under change when a new company-wide tool or technology is being implemented. During the CAFM implementation process, user adoption is key to success, which is aided by adequate change management. User adoption is a goal many organizations focus on in the CAFM implementation process. Where Change Management fits While change management is important, it is only one of several steps in CAFM implementation, which includes: Developing goals and objectives Determining resources needed Getting management on board Developing a plan and structure Confirming which assets, inventories, Compliances, AMCs After the assets have been confirmed and accounted for, change management should take place. Once change management has been completed, the CAFM implementation process continues with: Gathering all data needed to enter into the system Importing the gathered data Developing workflows Creating a reporting process Training users of the CAFM Auditing the implementation process Developing a plan for continuous improvement Steps of Change Management There are 6 steps of change management when implementing a CAFM, and all of them need to be carried out for optimal success. Step 1: Opportunity The first step is to define the opportunity that implementing a CAFM represents. It is the role of the facility manager to explain the reason for CAFM implementation to upper management (if needed), employees and technicians. Common reasons facility departments want to implement CAFM software are to better track and manage effectively Asset Management Inventory Management Preventive Maintenance AMC & Contracts compliances Housekeeping\u00a0 Complaints or Service Requests Feedback Visitors Attendance Procurement Billing & Collection Step 2: Direction of Change Management Process The second step in the change management process is for the system administrator and\/or the facility manager to define the direction, meaning what the end result will look like and why the change is occurring. Implementing CAFM software means that the facility team will move from a reactive to a proactive mindset.\u00a0 Preventive Maintenance With the ability to schedule preventive maintenance work orders in advance, the focus can shift to doing more proactive maintenance. When assets are maintained regularly before they breakdown, it helps to reduce asset downtime, which means production can work more efficiently, increasing company profits. A CAFM will also reduce maintenance costs over time, making the facility team more effective. Asset Management With asset management, we can tag & track assets, gauge their correct financial value, plan better about asset replacement or maintenance. CAFM will also help to get the asset performance insights. For example refer below chart depicting different DG performance Inventory Management The first way to use inventory management is to forecast and optimise your stock levels. Next is slashing off inventory storage costs. As aforesaid, you can ensure an optimal stock to cut back on the holding costs. You can leverage historical data on stock levels and purchase transactions to predict future demand. You can streamline and automate inventory processes like order processing, stock counting etc. AMC & Contracts With CAFM, you can track all your AMC and contracts with ease. System proactively notify management, vendors & other stakeholders for any contracts, which are going to expire. Compliances You can maintain all compliances history and maintain digital library of compliance related documents, certificates, etc. System send alerts as per configuration to ensure that no compliances get expired. Complaint Mangement Complaint management in a facility is vital for maintaining customer satisfaction, safeguarding the facility\u2019s reputation, identifying operational weaknesses, ensuring compliance, and fostering a culture of continuous improvement. By effectively managing complaints, a commercial facility can enhance its overall performance and success. Housekeeping Digital E-checklist improvesFM team productivity. Along with saving papers, they are easy to use with pictorial helps. Photo & nfc options make it impossible to proxy checklists.\u00a0 E-Checklists offer several benefits, including improved accuracy, real-time data tracking, and the ability to assign and delegate tasks to team members.\u00a0 Feedback Feedback helps you collect and analyze data from different stakeholders (tenants, employees, contractors etc.). This digital solution is aiding facility managers in the decision-making process. In this blog, we\u2019ll be gaining further insights into the manifold benefits of feedback software in FM. Visitor Management System If front desk reception is the first experience visitors have at your organization, how you check them in impacts how they perceive you, and often, how safe your employees feel.\u00a0 VMS save time and minimize error with automation, bring security to next level, maintain confidentiality, and boost your brand. Attendance System Attendance System empower you with easy access of attendance data, assured accuracy, allows flexibility with different options, and cost effective.\u00a0 Billing & Collection iBill automates tenant billing in a effective way. It improves recovery, save cost, help you to scale, give convenience to the user. Other advantages are: Integrations with various tax and regulation portals and finance ERP\u2019s Automatic reminders\/alerts\/notification Auto delayed payment charge calculation and collection Daily site-wise reports like collection vs invoicing, defaulters, GST, etc. The ability of the system to easily apply complex lease terms like (revenue share, Minimum guarantee, RS+MG, and more) Single click billing of Lease, Utility (Electricity\/water\/gas) Procurement Software Purchasing software can lead to improved efficiency, cost savings, better supplier management, enhanced compliance, and increased visibility into procurement processes. These benefits contribute to better decision-making, stronger supplier relationships, and optimized procurement strategies, ultimately driving business success. Step 3: What Will Not Change The third step of change management is for facility managers to explain to technicians what will stay the same. This is the point where many technicians need reassurance that they will not be replaced in any way by software. They will still fix assets the same way they always have. Their experience is just as valuable in troubleshooting and navigating asset history and issues. CAFM software does not make them expendable. It won\u2019t make their jobs harder, and as long as implementation is done correctly, in the long run, it will make their jobs easier. The purpose of CAFM software is simply to track fm processes, work orders, helpdesk, vms, attendance, feedback, billing and inventory. Step 4: What is Changing The next step in change management is explaining what will be changing. This is the job of the facility manager, possibly in collaboration with the operations manager or other members of upper management. With CAFM implementation, the way work orders are managed, how complaints are tracked, how feedback is taken, how AMCs, compliances & AMC are managed, how visitors are tracked and how asset information is recorded and stored will change. Facillty requests will also be managed in one portal through the software rather than through multiple methods such as email, word of mouth, and spreadsheets. The way inventory is managed will also change and become more organized. Change to specific processes will vary with each organization, so it\u2019s important for facility managers to explain these changes as thoroughly as possible. Step 5: Commitments and Next Steps The fifth step in change management is to communicate the commitments from upper management and how they are supporting the change. The facility team may feel more comfortable with adjusting to using FM software when they know upper management is on their side and will be understanding during the transition process. It\u2019s also important for facility managers to explain what the next steps will be after the CAFM has been fully implemented. This can include training on new processes and how to use the software itself, new procedures for closing work orders, and learning how to incorporate CAFM use into existing daily routines. Step 6: Who to Contact The sixth and final step in change management is letting the facility team know who to contact with questions or concerns. These contacts will vary by organization, but may include the facility manager, system administrator, or designated CAFM power users. Contact us for a free demo of how our expertise can help you achieve your business goals to the best.\", \"US English Female\");\n                }\n            };\n        <\/script>\n    \n<h1><strong>Change Management For CAFM Implementation<\/strong><\/h1>\n<p><span style=\"font-weight: 400;\">Change management<\/span><b> is the method by which an <\/b><span style=\"color: #000000;\"><b>organisation<\/b><\/span><b> describes and implements a change in a business process, or the start of a completely new business process.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">There are several scenarios in which change management should be used to make a process easier.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Facility Management Software or CAFM implementation comes under change when a new company-wide tool or technology is being implemented.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">During the CAFM implementation process, user adoption is key to success, which is aided by adequate change management. User adoption is a goal many organizations focus on in the CAFM implementation process.<\/span><\/p>\n<h2><strong>Where Change Management fits<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">While change management is important, it is only one of several steps in CAFM implementation, which includes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Developing goals and objectives<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Determining resources needed<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Getting management on board<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Developing a plan and structure<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Confirming which assets, inventories, Compliances, AMCs<\/span><\/pre>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After the assets have been confirmed and accounted for, change management should take place. Once change management has been completed, the CAFM implementation process continues with:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Gathering all data needed to enter into the system<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Importing the gathered data<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Developing workflows<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Creating a reporting process<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Training users of the CAFM<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Auditing the implementation process<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Developing a plan for continuous improvement<\/span><\/pre>\n<\/li>\n<\/ul>\n<h2><strong>Steps of Change Management<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">There are 6 steps of change management when implementing a CAFM, and all of them need to be carried out for optimal success.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Step 1: Opportunity<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The first step is to define the opportunity that implementing a CAFM represents. It is the role of the facility manager to explain the reason for CAFM implementation to upper management (if needed), employees and technicians. Common reasons facility departments want to implement CAFM software are to better track and manage effectively<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Asset Management<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Inventory Management<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Preventive Maintenance <\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">AMC &amp; Contracts<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">compliances<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Housekeeping\u00a0<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Complaints or Service Requests<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Feedback<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Visitors<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Attendance<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Procurement<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Billing &amp; Collection<\/span><\/pre>\n<\/li>\n<\/ul>\n<h2><strong>Step 2: Direction of Change Management Process<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The second step in the change management process is for the system administrator and\/or the facility manager to define the direction, meaning what the end result will look like and why the change is occurring. Implementing CAFM software means that the facility team will move from a reactive to a proactive mindset.\u00a0<\/span><\/p>\n<h3><strong>Preventive Maintenance<\/strong><\/h3>\n<p><a href=\"https:\/\/factech.ai\/blog\/what-is-new\/ppm-escalation-dashboard\/\" rel=\"attachment wp-att-6148\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-6148 size-medium\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-200x168.png\" alt=\"ppm housekeeping &amp; logbooks escalation\" width=\"200\" height=\"168\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-200x168.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-512x430.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-768x645.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard-850x714.png 850w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/04\/ppm-escalation-dashboard.png 962w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">With the ability to schedule <\/span><a href=\"https:\/\/factech.ai\/blog\/what-are-common-preventive-maintenance-schedule-for-chiller\/\"><span style=\"font-weight: 400;\">preventive maintenance<\/span><\/a><span style=\"font-weight: 400;\"> work orders in advance, the focus can shift to doing more proactive maintenance. When assets are maintained regularly before they breakdown, it helps to reduce asset downtime, which means production can work more efficiently, increasing company profits. A CAFM will also reduce maintenance costs over time, making the facility team more effective.<\/span><\/p>\n<h3><strong>Asset Management<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">With asset management, we can tag &amp; track assets, gauge their correct financial value, plan better about asset replacement or maintenance. CAFM will also help to get the <\/span><a href=\"https:\/\/factech.ai\/blog\/ufaqs\/how-to-populate-asset-performance-charts-in-real-time\/\"><span style=\"font-weight: 400;\">asset performance insights<\/span><\/a><span style=\"font-weight: 400;\">. For example refer below chart depicting different DG performance<\/span><\/p>\n<p><a href=\"https:\/\/factech.ai\/blog\/screenshot-2023-07-25-at-9-32-41-am\/\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6810 aligncenter\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-25-at-9.32.41-AM.png\" alt=\"Compare different DG efficiency in single chart. Real time updates in DG Performance Chart\" width=\"1590\" height=\"772\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-25-at-9.32.41-AM.png 1590w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-25-at-9.32.41-AM-200x97.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-25-at-9.32.41-AM-512x249.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-25-at-9.32.41-AM-768x373.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-25-at-9.32.41-AM-1536x746.png 1536w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2023\/07\/Screenshot-2023-07-25-at-9.32.41-AM-850x413.png 850w\" sizes=\"auto, (max-width: 1590px) 100vw, 1590px\" \/><\/a><\/p>\n<h3><strong>Inventory Management<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The first way to use<\/span><a href=\"https:\/\/factech.ai\/blog\/how-to-save-lacs-with-inventory-management-software\/\"><span style=\"font-weight: 400;\"> inventory management <\/span><\/a><span style=\"font-weight: 400;\">is to forecast and optimise your stock levels. Next is slashing off inventory storage costs. As aforesaid, you can ensure an optimal stock to cut back on the <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Carrying_cost\"><span style=\"font-weight: 400;\">holding costs<\/span><\/a><span style=\"font-weight: 400;\">. You can leverage historical data on stock levels and purchase transactions to predict future demand. You can streamline and automate inventory processes like order processing, stock counting etc.<a href=\"https:\/\/factech.ai\/blog\/how-to-choose-best-inventory-management-software\/software-2\/\" rel=\"attachment wp-att-4547\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-4547\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/01\/Software-1.png\" alt=\"Inventory Management Software\" width=\"940\" height=\"788\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/01\/Software-1.png 940w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/01\/Software-1-200x168.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/01\/Software-1-512x429.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/01\/Software-1-768x644.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/01\/Software-1-850x713.png 850w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/a><\/span><\/p>\n<h3><strong>AMC &amp; Contracts<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">With CAFM, you can track all your AMC and contracts with ease. System proactively notify management, vendors &amp; other stakeholders for any contracts, which are going to expire.<\/span><\/p>\n<h3><strong>Compliances<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">You can maintain all compliances history and maintain digital library of compliance related documents, certificates, etc. System send alerts as per configuration to ensure that no compliances get expired.<\/span><\/p>\n<h3><strong>Complaint Mangement<\/strong><\/h3>\n<p><a href=\"https:\/\/factech.ai\/blog\/crm-helpdesk-complaint-dashboard\/\"><i><span style=\"font-weight: 400;\">Complaint management<\/span><\/i><\/a><span style=\"font-weight: 400;\"> in a facility is vital for maintaining customer satisfaction, safeguarding the facility\u2019s reputation, identifying operational weaknesses, ensuring compliance, and fostering a culture of continuous improvement. By effectively managing complaints, a commercial facility can enhance its overall performance and success.<\/span><\/p>\n<p><a href=\"https:\/\/factech.ai\/blog\/qr-based-contactless-complaint-system-for-corporate-buildings\/qr-code-based-complaint-registration\/\" rel=\"attachment wp-att-4880\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4880 aligncenter\" src=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/05\/QR-Code-based-Complaint-registration.png\" alt=\"Log complaint by scanning qr code. Reporting a problem become easy and convenient\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/05\/QR-Code-based-Complaint-registration.png 1920w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/05\/QR-Code-based-Complaint-registration-200x113.png 200w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/05\/QR-Code-based-Complaint-registration-512x288.png 512w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/05\/QR-Code-based-Complaint-registration-768x432.png 768w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/05\/QR-Code-based-Complaint-registration-1536x864.png 1536w, https:\/\/factech.ai\/blog\/wp-content\/uploads\/2022\/05\/QR-Code-based-Complaint-registration-850x478.png 850w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<h3><strong>Housekeeping<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Digital <\/span><span style=\"font-weight: 400;\">E-checklist improvesFM team<\/span><span style=\"font-weight: 400;\"> productivity. Along with saving papers, they are easy to use with pictorial helps. Photo &amp; nfc options make it impossible to proxy checklists.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">E-Checklists offer several benefits, including improved accuracy, real-time data tracking, and the ability to assign and delegate tasks to team members.\u00a0<\/span><\/p>\n<h3><strong>Feedback<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Feedback helps you collect and analyze data from different stakeholders (tenants, employees, contractors etc.). <\/span><a href=\"https:\/\/factech.ai\/blog\/benefits-of-feedback-software-in-facility-management\/\"><span style=\"font-weight: 400;\">This digital solution<\/span><\/a><span style=\"font-weight: 400;\"> is aiding facility managers in the decision-making process. In this blog, we\u2019ll be gaining further insights into the manifold benefits of feedback software in FM.<\/span><\/p>\n<h3><strong>Visitor Management System<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">If front desk reception is the first experience visitors have at your organization, how you check them in impacts how they perceive you, and often, how safe your employees feel.\u00a0 VMS save time and minimize error with automation, bring security to next level, maintain confidentiality, and boost your brand.<\/span><\/p>\n<h3><strong>Attendance System<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Attendance System empower you with easy access of attendance data, assured accuracy, allows flexibility with different options, and cost effective.\u00a0<\/span><\/p>\n<h3><strong>Billing &amp; Collection<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">iBill automates <\/span><a href=\"https:\/\/factech.ai\/blog\/factech-customer-success-stories\/how-dlf-ambience-ireo-jaypee-improves-billing-process-with-factech-ibill\/\"><span style=\"font-weight: 400;\">tenant billing <\/span><\/a><span style=\"font-weight: 400;\">in a effective way. It improves recovery, save cost, help you to scale, give convenience to the user. Other advantages are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Integrations with various tax and regulation portals and finance ERP\u2019s<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Automatic reminders\/alerts\/notification<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Auto delayed payment charge calculation and collection<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Daily site-wise reports like collection vs invoicing, defaulters, GST, etc.<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">The ability of the system to easily apply complex lease terms like (revenue share, Minimum guarantee, RS+MG, and more)<\/span><\/pre>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<pre><span style=\"font-weight: 400;\">Single click billing of Lease, Utility (Electricity\/water\/gas)<\/span><\/pre>\n<\/li>\n<\/ul>\n<h3><strong>Procurement Software<\/strong><\/h3>\n<p><a href=\"https:\/\/factech.ai\/blog\/ufaqs\/how-to-get-started-with-purchase\/\"><span style=\"font-weight: 400;\">Purchasing software<\/span><\/a><span style=\"font-weight: 400;\"> can lead to improved efficiency, cost savings, better supplier management, enhanced compliance, and increased visibility into procurement processes. These benefits contribute to better decision-making, stronger supplier relationships, and optimized procurement strategies, ultimately driving business success.<\/span><\/p>\n<h2><strong>Step 3: What Will Not Change<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The third step of change management is for facility managers to explain to technicians what will stay the same. This is the point where many technicians need reassurance that they will not be replaced in any way by software. They will still fix assets the same way they always have. Their experience is just as valuable in troubleshooting and navigating asset history and issues. CAFM software does not make them expendable. It won\u2019t make their jobs harder, and as long as implementation is done correctly, in the long run, it will make their jobs easier. The purpose of CAFM software is simply to track fm processes, work orders, helpdesk, vms, attendance, feedback, billing and inventory.<\/span><\/p>\n<h2><strong>Step 4: What is Changing<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The next step in change management is explaining what will be changing. This is the job of the facility manager, possibly in collaboration with the operations manager or other members of upper management. With <a href=\"https:\/\/factech.ai\/kaizen-cafm\">CAFM implementation<\/a>, the way work orders are managed, how complaints are tracked, how feedback is taken, how AMCs, compliances &amp; AMC are managed, how visitors are tracked and how asset information is recorded and stored will change. Facillty requests will also be managed in one portal through the software rather than through multiple methods such as email, word of mouth, and spreadsheets. The way inventory is managed will also change and become more organized. Change to specific processes will vary with each organization, so it\u2019s important for facility managers to explain these changes as thoroughly as possible.<\/span><\/p>\n<h2><strong>Step 5: Commitments and Next Steps<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The fifth step in change management is to communicate the commitments from upper management and how they are supporting the change. The facility team may feel more comfortable with adjusting to using FM software when they know upper management is on their side and will be understanding during the transition process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also important for facility managers to explain what the next steps will be after the CAFM has been fully implemented. This can include training on new processes and how to use the software itself, new procedures for closing work orders, and learning how to incorporate CAFM use into existing daily routines.<\/span><\/p>\n<h2><strong>Step 6: Who to Contact<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The sixth and final step in <a href=\"https:\/\/factech.ai\/blog\/using-change-management-for-cafm-implementation\/\">change management<\/a> is letting the facility team know who to contact with questions or concerns. These contacts will vary by organization, but may include the facility manager, system administrator, or designated CAFM power users.<\/span><\/p>\n<h3><em><strong><a href=\"https:\/\/factech.ai\/contact?req=contact&amp;source=factech-blog-change\" target=\"_blank\" rel=\"noreferrer noopener\">Contact us<\/a> for a free demo of how our expertise can help you achieve your business goals to the best.<\/strong><\/em><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Change Management For CAFM Implementation Change management is the method by which an organisation describes and implements a change in a business process, or the start of a completely new business process. There are several scenarios in which change management should be used to make a process easier.\u00a0 Facility Management Software or CAFM implementation comes<\/p>\n","protected":false},"author":4,"featured_media":3435,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[104,107,1021,1020,1911,35,2229,2593,126,143,106,105,2904,108,2269,2905,2636,2228,146,2055,148],"tags":[3025,3022,3023,3024,3019,3020,3021],"post_folder":[],"class_list":["post-7615","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asset-management","category-budgeting","category-cafm","category-cmms","category-digital-transformation","category-facility-management-software","category-green-building","category-gst-billing","category-inspection","category-inventory-management","category-manpower","category-planned-preventive-maintenance","category-procurement","category-property-management","category-proptech","category-purchase-software","category-rems","category-sustainable-building","category-tenant-management","category-touchless-facility-management","category-visitor-management-system","tag-benefits-of-using-change-management","tag-steps-of-change-management-in-cafm","tag-steps-of-change-management-in-cmms","tag-steps-of-change-management-in-facility-management-software","tag-using-change-management-for-cmms-implementation","tag-when-to-use-change-management","tag-where-change-management-fits-into-cmms-implementation"],"aioseo_notices":[],"yoast_head":"<!-- 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