{"version":"1.0","provider_name":"Facility Technology","provider_url":"https:\/\/factech.ai\/blog","author_name":"Manvik","author_url":"https:\/\/factech.ai\/blog\/author\/manvik\/","title":"What are different reports in Complaint or Helpdesk? - Facility Technology","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"VI0ZX4iJml\"><a href=\"https:\/\/factech.ai\/blog\/ufaqs\/what-are-different-reports-in-complaint-or-helpdesk\/\">What are different reports in Complaint or Helpdesk?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/factech.ai\/blog\/ufaqs\/what-are-different-reports-in-complaint-or-helpdesk\/embed\/#?secret=VI0ZX4iJml\" width=\"600\" height=\"338\" title=\"&#8220;What are different reports in Complaint or Helpdesk?&#8221; &#8212; Facility Technology\" data-secret=\"VI0ZX4iJml\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/factech.ai\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2021\/10\/complaint-ticket-analytics-facility-management.png","thumbnail_width":435,"thumbnail_height":381,"description":"Reports or MIS ( Management Information System) is very important to empower team to make data-driven decisions. 1. Complaint Analytics on Dashboard You can get your Helpdesk Ticket Analytics for Day(s), Weeks, and Months. By default, all categories are shown but you can select the category for which you want to analyze. The trend covers"}