{"version":"1.0","provider_name":"Facility Technology","provider_url":"https:\/\/factech.ai\/blog","author_name":"Vivek","author_url":"https:\/\/factech.ai\/blog\/author\/vivek\/","title":"How to enable reopen complaint feature? - Facility Technology","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"tPwCimwHhU\"><a href=\"https:\/\/factech.ai\/blog\/ufaqs\/how-to-enable-reopen-complaint-feature\/\">How to enable reopen complaint feature?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/factech.ai\/blog\/ufaqs\/how-to-enable-reopen-complaint-feature\/embed\/#?secret=tPwCimwHhU\" width=\"600\" height=\"338\" title=\"&#8220;How to enable reopen complaint feature?&#8221; &#8212; Facility Technology\" data-secret=\"tPwCimwHhU\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/factech.ai\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/factech.ai\/blog\/\/wp-content\/uploads\/2020\/08\/Untitled-8.png","thumbnail_width":303,"thumbnail_height":555,"description":"iSocietyManager has the\u00a0 &#8220;Reopen&#8221;\u00a0 feature in the Complaint that allow user to reopen the closed complaint. There is also an option to configure hours until when the complaint can be reopened. To enable this feature: Click on &#8220;Setting&#8221; Menu then click on &#8220;Society Settings&#8221;. Now in Complaint tab check the reopen button to enable the"}