Home

FAQ Tag: complaint esclation matrix

How to add or edit Complaint Escalation

February 12, 2025 / Rajan Prajapati

Previously, users could only add a Complaint Escalation in the FacTech system but were unable to edit or delete it through the user interface. With the latest update, you can now edit or delete a Complaint Escalation easily. To add or edit a complaint escalation, we need to follow these steps: Step 1: Login

complaint escalation, service request escalation

How to define escalation levels in Heldesk or Complaint Management?

July 27, 2020 / Manvik / 0

You can define the escalation level for complaint management. The escalation levels can be applicable at Site Level: The escalation levels will be applicable to all type of complaints. Nature / Sub Nature Level: There can be different escalation levels for different category and sub category of complaint. – TAT in complaint reports is shown

LT Panel Maintenance – Why & How? (Manvik) (33,241)
What is Low Tension (LT) Panel LT Panel is an electrical distribution board that receives power from generator or transformer and distributes the same to various electronic devices and distribution boards. What is use of LT Panel LT Panels are used with low tension cables to obtain power from the generator or transformer and distribute electricity to
Mall Management System (Tavleen Kaur) (15,075)
What is Mall Management System? Mall Management is defined as an overall operation and maintenance of the entire building infrastructure, including the services and utilities, ensuring that they are used in a way that are consistent with the purpose for which it was acquired. Mall Management encompasses operation, facility management, security, accounts, common area maintenance,
Best Maid Attendance Tracking App | Track Your Maids Effortlessly (Manvik) (12,981)
Maid Attendance App Worried if your maid is coming today! Get iSocietyManager App and track your maids effortlessly Residents using iSocietyManager Mobile app get notified whenever their maid or domestic help enters or exit their condominium. After login in your iSocietyManager app, the Staff UI can be used to View list of all your staff
What is DG | Measure Your DG Efficiency | Factech (Manvik) (12,320)
What is DG Efficiency DG Efficiency stands for Distributed Generation Efficiency. Fuel is the major portion of diesel Genset, owning and operating cost for power applications. Modern diesel plant, at its near-optimal loading ( 65- 70%) generate 3.3 to 3.5 kWh per litre. That is a 30% fuel efficiency ratio. Why measure DG Efficiency? Whether
HVAC Maintenance (Manvik) (11,945)
HVAC Maintenance Checklist As per Wikipedia "Heating, ventilation, and air conditioning (HVAC) is the technology of indoor and vehicular environmental comfort. Its goal is to provide thermal comfort and acceptable indoor air quality." Why You Should Have an Annual HVAC Maintenance Plan? Prevention is better than cure. This is as true for Assets as for

FAQ Tag: complaint esclation matrix

How to add or edit Complaint Escalation

How to define escalation levels in Heldesk or Complaint Management?

Search